2/10 (非常に不満)
Douglas
出張
2025 年 11 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I originally checked in for 3 days. The girl who checked me in did something wrong so when I got to my room the keys didn't work. I had all my bags so I called the desk to ask them to bring me working keys, they refused. I went to the front desk admittedly pissed, but instead of apologizing, the guy gave me a huge attitude. He gave me keys to a different room, at first I didn't know why, but I eventually figured it was out of spite. The hotel was pretty much empty (no more than 20% full) & he put me right above a smoker. The bottom floor on this side of the hotel, appeared to have section 8 residents, not hotel guests. I'm pretty sure the girl on the end was hooking too because cars would come & go all day. At night I'd hear arguing matches between the residents. There was a wifi connection w/ no Internet. The TV had an extremely weak signal & would go in & out all day. The room was recently remodeled but filthy. I put a towel on the floor when I got out of the shower, realized I didn't have a towel in the room to dry of w/ & scooted my feet out of the restroom, still on the towel. When I got my towel and dried off, I could see the towel on the floor was filthy. This was basically just from wiping it on the floor for a few feet. I requested a room change & needed to extend my stay for another 2 days. This place is pretty big so I figured there'd be space away from the residents. The guy told me I had to check out at 11 & back in at 3. I checked out & moved to another hotel.
Douglas
2025 年 11 月に 3 泊滞在
