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"Wifi terable"

"Worst experience at this hotel by far. Fully understand that Sudbury is busy with hockey over the winter season. But the hockey families staying at this hotel were extremely disrespectful of other hotel guests. (We are a hockey family as well) We came up solely for a family trip, to utilize the hot tub and pool. For the entirety of our trip the pool and hot tub was closed due to the other younger guests not being monitored in the pool area resulting in vandalism of the hot tub and pool (soap being added, missing tiles, over capacity). Every night kids were running down the halls until after midnight. With the parents present and also being just as obnoxious and loud, due to alcohol. We received phone calls during the middle of the night (2300-onwards). After finally calling the front desk, inquiring if it was front desk staff trying to get a hold of us for emergency purposes (worried about vehicle and snow removal/stolen; etc). They stated it was not them, we then informed the front desk that we would unplug our phone for the duration of the stay. Despite going to the front desk multiple times, even upon being notified via text after check-in that the pool/hot tub was closed. We had no resolutions to the problems. The assistant manager on call (Jennifer Romas) would not respond to the front desks calls. But was further told that despite being unable to process a refund for one-night, due to the ongoing issues, due to third party booking. No help from Expedia. "

"Location was perfect for attending concert at arena. Heater in room was very noisy as well as hotel in general "

"Room was clean, no really complaints other than the bed felt a bit like my feet were higher than my head if that makes sense? Other than that I had no complaints "

"We chose this property for its proximity to Science North and its pool for a family trip to Sudbury. The location was great for this. The pool however was pretty basic and a little sketchy if I’m honest. The kids loved it, but the water was so cloudy you couldn’t see your waist. The pool area was a bit dirty, and in disrepair, and the water was COLD. Our room was clean and the bathroom etc in good shape, and functioned fine. Heads up though, I’m not sure there’s any soundproofing… we heard kids running in hallways, TVs, people talking etc all night long. We just turned up our white noise machines, but if you’re sensitive to noise, wouldn’t recommend. The staff were friendly and helpful. The Perkins restaurant was great- good food and excellent service. Our stay was *fine, but I’d probably look for something different for next stay."

"We loved our stay! Great matress and pillows. Very restful sleep. Towels so soft. Plenty of hot water and water pressure. Old school vintage radiator that worked perfectly fine. Huge plus! No carpet! BBQ area for the summer . Laundry machines if needed and a self use kitchen. Continental breakfast has everything you need to start your day. Gentleman at front desk very polite and genuinely cared to know if we had a comfortable stay. Will definately stay again and highly recommend. "

"Fitness centre was closed, roof was leaking in multiple places. "

"Internet is limited kicks in and out and not secured not happy with that overall it was great "

"Great stay, pool so small and have to book time slots, chlorine so strong. "