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「Parking was easy with a big lot and the location was convenient, but unfortunately the road noise was incredibly disruptive and woke us up several times. We arrived at our room late and it was super hot - we tried to crank the AC but turning fan to “high” did not actually seem to be high and it took several hours to cool off.」

「Very decent property for the price level. Loud neighborhood, though Room was great!!!」

「For the price it is what it is. But the bed was wildly uncomfortable. They need to invest in real blinds for the windows because all the light bleeds in and made it even more difficult to sleep. With some minor updates it would be fine.」

「It was a very easy stay, even though we were a couple in our own room and this place is geared towards larger groups」

「The room had a distinct sewage/mildew smell. Extremely prevalent in the bathroom. I contacted the front desk immediately, and was told " it's very common there, and I should open the window, and run the shower simultaneously, and that should help with the smell a bit". The front desk also brought down a bottle of disinfectant to " help with the smell". I also was never informed before or after booking that the pool was unavailable! The hotel claimed it was on their website, but I booked...

「3rd time staying at the West Point Motel. Close to post and straight forward place. Simple rooms, nothing fancy. Gets the job done!」

「The staff throughout the entire hotel were hospitable and pleasant. Felt like home.」

「車がないとどこにも行けない」

「The front desk was so Polite, professional. and helpful!」

「there were no phones in the room to contact the front desk ,and the wifi kept dropping you had to sign in everytime you needed to make a call」

「タオルは汚れていて、窓の鍵は閉まらず、簡単に隣の部屋やその奥の部屋から入れてしまう構造のため寝るにならなかった」

「Please think that it's suitable for a price. To pay a little bit more would be much better.」

「Nice place if you just need a room. The hotel provides all basic needs.」

「The hotel itself is beautiful, and the rooms were clean, comfortable, and well maintained. Most of the staff we encountered were friendly and professional, especially the restaurant team and other front desk personnel. Unfortunately, our stay was overshadowed by one female front desk employee who made us feel unwelcome from the moment we arrived early with our infant son. While the property has a lot to offer, guest service starts at the front desk, and this interaction significantly impacted...

「Never get worse than this place. The hotel staff did not do anything, despite the fact that the room next door was full of noise, with teenagers fooling around late into the night, filling the hallway and my room with the smell of alcohol and marijuana. Finally, after midnight, I was given another room, but the staff didn't even help me moving out my luggage to another room.The next morning I complained about it, but they only gave me a 15% discount and did not even apologize. I was furious and...

「the front desk woman was super helpful, giving us directions out of there. Despite being right next to a highway, our room was very quiet. the beds were comfortable. The free breakfast was delicious and had a great variety. if we are passing through again, we will definitely stay here.」