「I paid the room through hotel.com but Hotel say that they don't receive any money and the hotel is full. Hotel answer customer service (hotel.com) that they don't speak English. They do not refunding the money back to hotel.com」
「They refused to acknowledge i had already paid for the hotel, then charged me mich more than the rate advertised.
The water only works part of the time. All rooms comnect straight to the lobby, so there is very little privacy. The building looks nothing like the pics and is bombed out. The entrance is a dark unmarked stairwell on the side of the building. The door is surrounded by debris and beggars.
One employee even accused me of taking money from them, stating her count was off...
「I actually booked this for my husband for business travel. The quietness and the wonderful breakfast in the morning where is two highlights? Excellent! He also loved that no one knocked on the door to ask him about cleaning. They just waited until he was gone and took care of it Wonderful we are planning another trip soon together and it will definitely be at this hotel! Excellent service 」
「A great hotel, very good location, rooms were lovely and spacious. Garden and pool downstairs were also very nice. Would definitely stay here again on next trip to Dakar.」
「Service was awesome. I like the guy managing the property and he was always there to assist us without any delay. He also showed us some good places to eat and makes sure we are in safe hands. Thank you you Enams.」
「Excellent hotel. Theresa at the front desk is very friendly and helpful. Robert, the server at the rooftop restaurant is exceptional, very nice and great service. My room was nice. The lobby area is very nice.」
