St Waldetrudis Church

Air conditionating didn’t work, staff was nice

Very aesthetic, clean & well appointed room, comfy bed, quiet, lovely & helpful staff, a gorgeous little one night stay on our trip!

I did not like that the hotel Craves fire alarm was activated in the middle of the time I was falling sleep around 2:30a on the 19th of September so we evácuated the hotel and waited outside for a very long time and it was cold and finally we were told that it was a false alarm but the alarm was on until 6:30a or 7:00a. I had a city tour the next day and I needed to be there at 8:00a and I did not sleep at all. I requested a one night Refund and the agent at the desk offered me a breakfast that I could not take since my nice and I were leaving to the Brussel Air port very early. The agent at the desk said that he would pass the request I asked for one night Refund to his manager and that expidia would contacto me.