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「We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on....

「Have stayed here for a long weekend every year since 2022 in a deluxe sea view room, buffet breakfast is lovely too with lots of choices, please note breakfast is £18 pp extra, beautiful spot with amazing views over St Ives but you may need a taxi back up to the hotel from town as it’s a killer hill 😳」

「The restaurant facing the sea is very nice and the breakfast is very good. The view from the cliff is breathtaking. Enjoy a relaxing time in a room with a traditional and calm atmosphere.」

「The hotel was great」

「Room was spacious, but under a function room, and the noise transmitted down. We had cool weather, and the room was warm. No aircon, so can imagine it would be very uncomfortable in hot weather. The room telephone and TV did not work when we got the room. Fixed the next day. TV was not networked, so no iPlayer etc. The Sundeck advertised with the room was a private patio outside. Ok, but not really private. Also cigarette butts not cleared away from previous occupants. Pool and gym ok...

「I liked everything about the property. It is close to the train station. It is within easy walking distance to the old part of town. It has incredible views of Falmouth bay. The room was spacious and clean. The staff are very, very nice and knowledgeable. The restaurant is beautiful. The building has a lot of history. And, I had a visiting seagull hanging out on the ledge outside my window. Most cool!! I highly recommend this hotel.」