Staff was hit or miss. Some were friendly and some refused to give us pool towels or room towels even though we were standing in the lobby with 2 wet kids and we’re staying for 3 days. They said we were allowed 4 towels for our whole stay with 4 guests in 1 room. That’s ridiculous. Buy more towels if it’s such a big deal or don’t charge so much. A few control freaks working for how expensive it was.
Noe
2024 年 4 月に 1 泊滞在
8/10 (良い)
Tom
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hot tub does not have jets or are broken
Tom
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Janet、Knoxville
家族旅行
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is updated, clean, and easy to access. Wonderful breakfast every morning. Great stay!
Janet
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Edgar
カップルで旅行
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location if you need to be on the east side of St. Louis
Edgar
2024 年 4 月に 1 泊滞在
8/10 (良い)
Aaron
家族旅行
2024 年 4 月 1 日
良かった点 : スタッフとサービス
Overall, we enjoyed our stay. The property is under renovation, but we didn't notice that much. Room and breakfast were fine. Pool and hot tub were both running which was good- but hot tub was not really that hot and the jets didn't work much, and the pool was freezing. We mentioned those items to front desk staff, but they weren't able to help.
Aaron
2024 年 3 月に 4 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2024 年 1 月 16 日
気になった点 : スタッフとサービス、客室の快適度
Hotel Front Desk Clerks were rude and disrespectful. Toilet wouldn’t stop flushing and the heating system in the room would go in and out
宿泊されたお客様
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Shelly
2024 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス
Shelly
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
kimberly
2023 年 12 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and comfortable
This was a perfect choice after a 13 hour drive. The property is clean. The person at the front desk was friendly. There are 2 fast food restaurants and a gas station/convenience store within walking distance. The king room is spacious and the bed was comfortable.