1. We found bedbugs. 2. When we alerted staff, they almost acted accusatory like we were lying or brought them in ourselves. 3. It was incredibly noisy. Maybe this should be expected in the city but we’ve stayed in downtown St. Louis many times and this was the first time we were unable to sleep due to noise.
On a positive note, all other staff were friendly and the hotel did appear clean. I understand bed bugs can happen anywhere, I just hope they clean the room before the next person arrives!