外観

21C ミュージアム ホテル セント ルイス の口コミ

4.5 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 447 件の口コミ中 321 件が非常に良い" "
評価 8 - 447 件の口コミ中 69 件が良い" "
評価 6 - 447 件の口コミ中 26 件が普通" "
評価 4 - 447 件の口コミ中 16 件が不満" "
評価 2 - 447 件の口コミ中 15 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Beth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property and staff are awesome!!! We loved our room. The location of the hotel is great. We walked to most of the sites.
2024 年 5 月に 1 泊滞在

6/10 (普通)

MaryPat

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Check in sent us to a room that was occupied. Thank goodness the people in the room had the in-room lock on. The woman at check in barely mumbled an apology. She was NOT friendly and acted like we were bothering her. At the bar that night, the blonde female bartender was rude. The staff definitely needs training in customer service. Won't stay here again.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Christa

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
I paid for a room a month in advance for my husbands birthday. We had cardinal baseball tickets for a night game. When we arrived there wasn’t a room available and no parking. Found a lot that we had to pay for which with the cost of the room it should be included. Had to walk to the metro as their are no shuttles available either. Called several times to see about checking in and no one would answer the phone. Was put on hold after listening to music for twenty minutes only to be told room still wasn’t available. We never got checked in until after the game which was 10:30pm. They told us we had 30 minutes to use the facilities before they closed at 11pm. When we got in the elevator to go to our room one of the workers said the reason rooms weren’t available on time was because they had a big soccer team there that checked out late. Sorry but thats not my fault and it was on my expense because I paid for that room in advance. So the only thing I got was to lay my head down to sleep. I didn’t get to eat there or enjoy the hotel. Therefore I’m not leaving a good review.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

megan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bar staff was excellent
2024 年 5 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Kristiana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was a nice surprise! Its location is perfect and the staff is really friendly and helpful. I highly recommend staying here!
2024 年 5 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for your wonderful feedback! We're delighted to hear that you had a pleasant surprise with our property and found the location perfect. It's great to know our staff made your stay enjoyable with their friendliness and helpfulness. We appreciate your recommendation and look forward to welcoming you back soon!

10/10 (非常に良い)

Alison

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and beautiful
2024 年 5 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

4/10 (不満)

Jessica

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
I arrived to the hotel and was told I would be called once my room was ready. So we walked over and killed time at the city museum. Nobody called but it was well past checkin time (HOURS) When we got back I asked to check in. Our room still wasn’t ready. The reception was very uncaring and was like yea sorry the people before didn’t check out until 5 and it still needs cleaned. What a joke! Especially since I had booked TWO rooms. We barely got to use the amenities which is why we booked the hotel for my sons birthday!
2024 年 4 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
We sincerely apologize for the inconvenience and disappointment you experienced during your stay. It's unacceptable that your rooms were not ready upon arrival despite being past the check-in time, and we understand how frustrating this must have been, especially for a special occasion like your son's birthday. We deeply regret that our reception team's response fell short of the caring and empathetic service we strive to provide. Your feedback is invaluable, and we will address this issue to ensure it doesn't happen again in the future. We hope you'll give us another opportunity to provide you and your family with the exceptional experience you deserve.

10/10 (非常に良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay was great! The art display and gallery make the ambiance interesting and unique. Very welcoming and nice personnel.
2024 年 5 月に 4 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for your lovely feedback! We're delighted to hear you enjoyed the unique ambiance created by our art displays and gallery. Our team takes pride in being welcoming and providing a great experience. We look forward to having you stay with us again!

10/10 (非常に良い)

Niki

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic….. Highly recommend to stay here and have an amazing experience
2024 年 5 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for your recommendation! We're thrilled to hear you had a fantastic experience during your stay. We strive to provide amazing experiences for all our guests, and we're delighted to know we succeeded with you. We look forward to welcoming you back for another wonderful stay in the future!

10/10 (非常に良い)

Katherina

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved, loved, loved this hotel! The lobby is beautiful, with the bar and the restaurant and the coffee house right on the first floor. The museum on the second floor had some pretty interesting installations. The room was so comfortable, the beds heavenly, robes and all other room amenities felt luxurious. The staff was very courteous. The lower level boasts a 75 feet pool, huge hot tub and a sauna. We stayed for two nights for ours sons graduation and I would definitely love to stay there again. 5STARS!!
2024 年 5 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for your amazing review! We're thrilled to hear you loved the hotel and enjoyed our beautiful lobby, comfortable rooms, and luxurious amenities. It's wonderful that you found our museum installations interesting and appreciated our courteous staff. We're glad you enjoyed the pool, hot tub, and sauna as well. Congratulations on your son's graduation, and we look forward to welcoming you back for another 5-star stay!

8/10 (良い)

ryan patrick

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice stay I had.
2024 年 5 月に 3 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

joe

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved it. Will be back
2024 年 5 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

ERICA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer Service was excellent
2024 年 4 月に 3 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Lana、Pleasant Valley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such a lovely, art-filled establishment with impressive top-notch dining options for breakfast, lunch, & dinner. Cozy quaint living space with an incredible selection of aromatic toiletries. Convenient valet service with competitive rates for city-street parking and delightful staff! I will definitely be staying at the 21c hotels in the future!
2024 年 3 月に 5 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for your wonderful review! We're delighted that you enjoyed our art-filled ambiance, top-notch dining options, and cozy living spaces with aromatic toiletries. It's great to know our valet service and staff met your expectations. We look forward to welcoming you back to 21c Hotels in the future!

10/10 (非常に良い)

Dustin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great unique place to stay
2024 年 5 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

8/10 (良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Haja

良かった点 : 設備とサービス
Enjoyed my stay here !
2024 年 5 月に 4 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Adam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Hayley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing!
2024 年 5 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Teresa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The artwork was beautiful. The rooms are incredibly comfortable and clean. Really enjoyed the bar and coffee shop.
2024 年 5 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 13 日)
We're thrilled to hear that you enjoyed the beautiful artwork, comfortable and clean rooms, as well as the bar and coffee shop during your stay with us! Providing a welcoming and comfortable experience for our guests is our top priority, and we're delighted that you had a great time. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay in the future!

8/10 (良い)

Jezreel

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス
Just some minor things I noticed but overall an enjoyable stay. One elevator was down and the one we took took sounded unsafe. The front door attendant and valet were not friendly or helpful in that we could have used the elevator instead of stairs with all our luggage. In our rooms some dust and a spot on duvet but otherwise clean, well thought out and spacious. Food and art in the hotel are fabulous as well as atmosphere. Staff were helpful when asked.
2024 年 5 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for sharing your feedback with us. While we're glad to hear that you had an overall enjoyable stay and appreciated the fabulous food, art, atmosphere, and helpfulness of our staff, we apologize for the inconvenience caused by the elevator issue and the lack of assistance from the front door attendant and valet. Your comments regarding the cleanliness of the rooms have been noted, and we will address them with our housekeeping team to ensure improvements are made. Your satisfaction is important to us, and we appreciate your valuable input. We hope to have the opportunity to welcome you back for a flawless experience in the future.

10/10 (非常に良い)

Angela、Saint Louis

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything
2024 年 5 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 13 日)
We're thrilled to hear that you had a great experience during your stay! Your satisfaction is our top priority, and we're glad that we could provide you with an enjoyable visit. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!

10/10 (非常に良い)

Odaine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel, well kept with a nice indoor pool and a wonderful restaurant
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our beautiful hotel and appreciated the well-kept facilities, indoor pool, and wonderful restaurant. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we could meet your expectations. We hope to welcome you back for another fantastic stay in the future!

4/10 (不満)

Vincent、Schererville

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
My room was not made up each day nor was I given new towels and wash cloths and coffee pods not renewed. In a 5 night stay room was made up twice and only one time were waste receptacles emptied. The problem was well communicated. Additional the valet parking attendant left my car open and the keys on my console overnight in an unsecured remote lot. Additionally on returning to the property on a rainy evening I wanted in my car for one of two valets to come take my car only to get out after several minutes and bring my keys to them leaving my car on the street. As the elevator doors closed I heard one valet tell the other one “They don’t pay me enough to get wet”. Really a shame. Beautiful property. Great bar and restaurant. I registered my complaints and have yet to hear from property.
2024 年 3 月に 5 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 13 日)
We're truly sorry to hear about the multiple issues you encountered during your recent stay with us. Providing a comfortable and hassle-free experience for our guests is our top priority, and it's disappointing to learn that we fell short of your expectations in several areas.We sincerely apologize for the lack of housekeeping services and the inconvenience with your car during valet parking. Your feedback regarding these issues has been shared with our management team, and we will take immediate steps to address them and ensure that similar incidents do not occur in the future.Additionally, we apologize for the delay in responding to your complaints. Your concerns are important to us, and we are committed to resolving them promptly. We appreciate your patience and understanding.We're glad to hear that you enjoyed our beautiful property, great bar, and restaurant despite the challenges you faced. Your feedback is invaluable to us, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 (非常に良い)

Fabiola、Posen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was amazing! But what we did not like was the surrounding area, it did not feel safe. I would highly recommend this location and use uber to get back and forth to where you are going. The hotel was by far one of the most beautiful places I have seen. I would definitely stay here again. The pool area has so many accommodations! High recommended!
2024 年 5 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your feedback! We're thrilled to hear that you found our hotel amazing and that you appreciated the beauty of our facilities, especially the pool area. We understand your concerns about the surrounding area and apologize for any discomfort it may have caused. Your recommendation to use Uber for transportation is noted, and we're glad you found it helpful. We're grateful for your recommendation and would be delighted to welcome you back for another stay in the future!

10/10 (非常に良い)

April

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the hotel and art. However, there were some stains on one of the curtains and decorative pillows. Besides that, it was a great place to stay.
2024 年 5 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your feedback! We're thrilled to hear that you loved our hotel and appreciated the art. We apologize for the stains on the curtain and decorative pillows; this falls short of our standards. Your comment has been noted, and we'll address it promptly to ensure a consistently excellent experience for our guests. We're glad you still had a great stay overall and hope to welcome you back again soon!

10/10 (非常に良い)

Lindsay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

8/10 (良い)

laura

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A few housekeeping issues, overall the staff were very helpful and hotel awesome.
2024 年 4 月に 5 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your feedback! We're glad to hear that you found our staff helpful and enjoyed your overall stay at our hotel. We apologize for the housekeeping issues you encountered and appreciate you bringing them to our attention. Your feedback helps us improve, and we'll address these issues to ensure a better experience for future guests. We hope to welcome you back again soon for an even better stay!

10/10 (非常に良い)

Star

2024 年 5 月に 3 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Hitesh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel to stay at!! Very clean and modern!!
2024 年 5 月に 3 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
We're delighted to hear that you had a great stay at our hotel and found it clean and modern! Thank you for your kind words, and we hope to welcome you back again soon for another wonderful experience!

10/10 (非常に良い)

Tara

家族旅行
良かった点 : 設備とサービス
Absolutely beautiful hotel and so unique. My only complaint is the elevators are small and extremely slow. Nonetheless I will definitely recommend to others.
2024 年 5 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your kind words about our hotel! We're delighted to hear that you found it beautiful and unique. We apologize for any inconvenience you experienced with the elevators being small and slow. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our guests' experiences. We appreciate your recommendation and look forward to welcoming you back in the future!

2/10 (非常に不満)

Emilie

良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
In a one night stay I could not get the room service to work, the staff didn’t notify me of my food arriving up at the front, I got stuck in the elevator for 20 minutes, and the lobby and halls were loud with people and children so I kept being woken up. The water on coffee station expired on 2/14/2024 and the white sheets had brown/orange stains on it.
2024 年 5 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
I'm truly sorry to hear about the numerous issues you encountered during your stay. Your experience does not meet our standards of service and comfort, and I apologize for the inconvenience and discomfort caused. Rest assured, your feedback has been shared with our team for immediate action and improvement. We take your concerns seriously and will work diligently to address them to ensure a better experience for our guests in the future.

10/10 (非常に良い)

Angie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had an excellent stay
2024 年 4 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
We're thrilled to hear that you had an excellent stay with us! Thank you for choosing our hotel, and we hope to welcome you back for another wonderful experience in the future!

10/10 (非常に良い)

Tara

2024 年 4 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

8/10 (良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No parking besides valet
2024 年 2 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
We appreciate your feedback regarding parking. While we offer valet parking as a convenient option, we understand that some guests may prefer self-parking. We apologize for any inconvenience this may have caused during your stay. Your comments will be taken into consideration as we continue to improve our services. Thank you for choosing our hotel, and we hope to welcome you back again soon.

10/10 (非常に良い)

Leanne

2024 年 4 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

April、Youngsville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was located in a great area. Close to the arena. Convenient parking. Clean with great staff.
2024 年 3 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
We're delighted to hear that you enjoyed our property and its convenient location! Thank you for highlighting our clean facilities, convenient parking, and great staff. We strive to provide a comfortable and pleasant experience for all our guests, and we're glad to hear that we met your expectations. We hope to welcome you back again soon for another enjoyable stay!

10/10 (非常に良い)

Tabitha

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the prettiest and most exciting hotels I've stayed at. It had so many things to see and do inside, it was like a mini vacation without ever leaving the hotel.
2024 年 4 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 4 月 29 日)
We're thrilled to hear that you found our hotel to be one of the prettiest and most exciting places you've stayed at! It's fantastic that you enjoyed the variety of things to see and do inside, making it feel like a mini vacation without ever leaving the hotel. Thank you for your kind words, and we hope to welcome you back for another wonderful experience soon!

10/10 (非常に良い)

Nancia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely beautiful hotel with gorgeous artwork. The gym has all the equipment for a great workout, include a lap pool and sauna. Overall the hotel staff were great with the exception of one valet. Loved that the museum is open 24 hours/day. There is a cafe inside the hotel that makes great coffee and has good food. There’s also a restaurant with good food as well. The city also offers free electric vehicle transportation to downtown locations for free. Would stay here again!
2024 年 4 月に 3 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your glowing review! We're thrilled to hear that you found our hotel absolutely beautiful with gorgeous artwork and enjoyed our well-equipped gym, lap pool, and sauna for a great workout experience. We're glad to hear that the majority of our staff provided excellent service, although we apologize for any inconvenience caused by the one valet. It's fantastic that you loved the 24-hour museum access and enjoyed the cafe's great coffee and good food, as well as the restaurant's offerings. We're also pleased to hear about the free electric vehicle transportation provided by the city, making it convenient to explore downtown locations. We can't wait to welcome you back for another wonderful stay!

10/10 (非常に良い)

Grant

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Brandon

良かった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Jorge H. Cruz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
An excellent project to convert an old YMCA into an arts hotel. The prices are reasonable. Highly recommended
2024 年 4 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your positive feedback! We're delighted to hear that you appreciated our hard work to convert the old YMCA into a museum hotel and found our prices reasonable. We're thrilled to receive your recommendation and look forward to welcoming you back in the future!

8/10 (良い)

Kim

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I loved the staff and food they served there. Was a little pricey but nice surroundings and large pool and hot tub. The only thing that would be nice would a microwave in the rooms and continental breakfast would be awesome!
2024 年 4 月に 4 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 4 月 29 日)
We're thrilled to hear that you loved our staff and the food served during your stay! It's great to know that you enjoyed the surroundings and amenities like the large pool and hot tub. Thank you for your feedback regarding the availability of a microwave in the rooms and the suggestion for a continental breakfast. We'll definitely take your comments into consideration as we strive to enhance our guests' experiences. We appreciate your input and hope to welcome you back for another enjoyable stay in the future!

10/10 (非常に良い)

Tim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel. Loved all the artwork throughout the hotel. The room was perfect. Great place to get away for the weekend.
2024 年 4 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and enjoyed the artwork throughout. It's fantastic that your room was perfect for your weekend getaway. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future!

10/10 (非常に良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Jennie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The museum was a great place to kill some time while waiting for friends. The coffee shop had very friendly staff and very good coffee. Every experience at Idol Wolfe was positive and inviting. My room accommodations were clean and cozy. Perfect for my needs.
2024 年 4 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 4 月 23 日)
We're delighted to hear that you enjoyed your time at our museum and that it provided a great way to pass the time while waiting for friends. It's wonderful that you found the staff at the coffee shop friendly and the coffee very good. We're thrilled that every experience at Idol Wolfe was positive and inviting for you. It's fantastic that your room accommodations were clean and cozy, meeting your needs perfectly. Thank you for your kind words, and we look forward to welcoming you back for more enjoyable experiences in the future!

10/10 (非常に良い)

Colin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great property and room
2024 年 4 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 (非常に良い)

Gerald

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Personable staff are obviously provided with tools necessary to deliver superior service. Enjoyed the availability of multiple dining options within the building. Was inspired by the culturally inclusive art on the gallery floor and elsewhere. The rooms are spacious and comfortable and check most every box expected from superior accommodations.
2024 年 4 月に 1 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for your glowing feedback! We take pride in equipping our staff with the necessary tools to provide superior service, and we're delighted that you found them personable. Our multiple dining options aim to cater to diverse tastes, and we're glad you enjoyed them. It's wonderful to hear that our culturally inclusive art inspired you; we believe in celebrating diversity through our curated collections. We're thrilled that our spacious and comfortable rooms met your expectations for superior accommodations. Your satisfaction is our top priority, and we hope to welcome you back soon for another inspiring stay!

10/10 (非常に良い)

Grace

2024 年 4 月に 2 泊滞在
Ryan Ebert, Director of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!