DO NOT BOOK! This was a scam advert and the contact for the apartment does not exist, upon arrival there is no 24 hour check in and the security office for the Marina confirmed they have had several unfortunate holidaymakers turn up and realise they have been scammed with this booking. So far hotels.com have not agreed to refund me as they do not seem to realise this is a fake on their site and are refusing to refund me the money.....despite now removing the availability for this apartment temporarily. I had to find emergency rooms for myself and 3 colleagues for the week which I have requested hotels.com pay for as they were unable to find suitable alternatives in the 4 hours it took to deal with whilst sitting homeless and hotel less in a cafe in Malta! I took the 5 mins to re-book a hotel and find a new villa with a different company. I am still waiting for hotels.com to answer my emails ! Totally unsatisfactory behaviour and as a so called Gold Member the service is appalling.
Lisa
2019 年 9 月に 6 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2019 年 9 月 30 日
宿泊されたお客様
2019 年 8 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
小さなお子様連れの家族旅行
2019 年 7 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It has a great view to the marina and a terrace we enjoyed so much!! Ithe apartment is awesome