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"The service at the hotel was great. Every team member had a smile and was helpful. The room was clean and accommodating. I didnt care for the bathroom layout. It was small and the toilet paper holder was in an awkward spot. The toilet reminded me of a public toilet due to its design. Those are minor irritants. The view was amazing! We were on the 23rd floor overlooking the river. We enjoyed dinner and drinks at Wolfgang Kitchen. The food and service was great. The skywalk to DeVos Hall was convenient for the show we enjoyed last night. "

"Everything excellent "

"Great staff from beginning to end. Clean comfortable room. Very convenient to local area."

"Rooms are clean, staff is nice, and the location is great. The mall is right across the street and there are other places of interest within minutes of the hotel. Our go to when in Grand Rapids."

"Very nice the staff gentlemen was a littel un personal but overall it was a great time."

"Staff was friendly, and the room was clean. "

"Perfect room"

"Such a great location to all the downtown fun.! Room was clean and had a nice view at night "

"Great place "