Spa Gouda

This hotel was really lovely. It was very near to the older part of Gouda and the room was clean and spacious. There were some lovely touches -- a stroopwafel on arrival and free snacks in the room! The hotel itself has real character and has a lovely courtyard and is very quiet. The staff were also extremely helpful and friendly.

First, I would definitely stay here, again. The location is excellent for boarding a cruise. I enjoyed the modern decor, bright colors, and the astrological signs above beds and on the welcoming carpet in the entrance of the hotel. The staff were positive in nature and very helpful. The breakfast buffet was the best of any hotel so far. Now, for the cautions. I have never had so many weird things occur in a hotel in my lifetime and I am well into my 70s… First, I was locked out of my room. It took about 20 minutes for staff and the maintenance person to dislodge the door. Second, the television would not turn on. Rather than replace the battery in the remote, the helpful staff person dislodged the TV mounted on the wall to turn it on. He did replace the battery when he found it would not turn the TV off. The next day the key card to my room would not work. And last no coffee, creamer, and sugar replaced in the room although towels were. That was easy to remedy. Again, staff were excellent in trying to remedy each situation. I did wonder how other guests were fairing or was this just my karma in this specific time and place.