Verified review
8/10 Good
John
Aug 16, 2026
Great place in the old city centre of Gouda. Very small room, but that is normal in the Netherlands, especially in the historic centre of a city. Affordable parking was a five-minute walk away from the hotel. This place is extremely computerized and you need to be up-to-speed on technology, there are no staff present at all, and no reliable phone contact with staff, just an AI chatbot. With me not being great with technology, and not receiving emails or QR codes on my cell phone, I had serious problems checking in, and there are no staff present. Fortunately an employee came by just as I was struggling (and failing) to check in, not having a QR code on my phone, etc. There are employees at a "sister property," another hotel not far away, so they gave me a plastic "card key" that I used for the next three days. Apart from check-in problems (which you could say are my own fault) it was great. I do wish that they would state more obviously and clearly on their website (and Expedia website) "we have no staff present at the hotel, you need to have a QR code on your phone".
Stayed 4 nights in May 2026






















