The check out lady at the end was sooooo rude.
The bed sheets were not clean, the lady who helped us with breakfast was lovely!
We were charged twice for parking once when booking then when checking in poor service,
I’m disabled so was very disappointed with the check out service waited ages the. She was so rude.
Disappointed will not be visiting again as I frequently visit Southampton but will stay else where.
Sade
2024 年 5 月に 1 泊滞在
8/10 (良い)
Lai Kei
家族旅行, グループ旅行
2024 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed 3 night and everything is good. Easy to access to town centre.
Lai Kei
2024 年 5 月に 3 泊滞在
8/10 (良い)
Janet
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Janet
2024 年 5 月に 1 泊滞在
6/10 (普通)
Lisa、Old Harlow
カップルで旅行
2024 年 5 月 26 日
良かった点 : 清潔度
Breakfast experience was appalling and expensive. We had to wait significantly for a clean table to be available. When we finally were seated, there were no cups for coffee, no glasses for juice, and nearly all the food had gone. It took us over an hour to have breakfast waiting for everything to be replenished.
Lisa
2024 年 5 月に 1 泊滞在
8/10 (良い)
Sandie
カップルで旅行
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Disappointed with the breakfast. Arrived at 10am (still 1hr of service to go) and they had run out of bacon, fried eggs, scrambled eggs and about 2 sausages left. There was also no bread for the toaster or teabags. The pancake machine was also showing an error message. Several guests were milling around trying to find something to eat, complaining of poor choice and having to wait for stocks to be refilled.We had to wait at least 10 minutes for fresh supplies of the hot food to arrive.
Sandie
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Cynthia
家族旅行
2024 年 5 月 22 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My flight was cancelled. Meeting a cruise the morning I arrived due to alternate flight. I was unable to use reservation and even under the circumstances Doubletree would not refund my cost.
Expedia was useless
Cynthia
2024 年 5 月に 1 泊滞在
8/10 (良い)
Jeroen
2024 年 5 月 19 日
Jeroen
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Jerry
2024 年 5 月 19 日
良かった点 : 施設のコンディションと設備
Jerry
2024 年 5 月に 1 泊滞在
8/10 (良い)
JW
カップルで旅行
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was quiet noisy we could hear everyone who passed as the sound proofing of the door wasn’t great and we were by the reception and lift lobby.
JW
2024 年 5 月に 1 泊滞在
8/10 (良い)
Valerie
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス
Tranquil place as there is limited things to do way out here. But good to walk to a nice pub.
Hotel needs to put a lightbulb in a lamp, as the desk lights was not working.