First let me say the house was very clean and safe, this is most important. Although it turned out fine, I find the check in/out process strange. It is listed under 'Davide', but another person contacts you on Whatsapp. Turns out it is just a big company that hires these ladies to be your contact. I rather just be upfront about it instead of the setup. It makes it seem sketchy. They have to meet you to check in and out. I like to be able to leave when I want, not have to wait for them to come and meet me to take the key. When I am on vacation and we are busy, I don't want to have to continuously communicate with the rental agency person. Toilet paper was a bit short, luckily we had brought some ourselves. Also, we were a towel short and I had to prove to her it wasn't there.