"Clean room, great location. Friendliness of staff varied from extremely helpful to not at all helpful. One particular staff member would not allow late checkout (we were unsure if we were going to stay longer and waiting on information from a third party) and left me standing at the desk forever though not really doing anything but listening to her crime podcast. She just clearly didn’t care about guests. There was obviously no reason to deny late checkout as I was able to check back into my same room 2 hours after checkout. No housekeeping had even gone in yet. It’s all subjective so if you get a cranky one at the desk you’re out of luck. The woman at the front desk the two days prior was exact opposite- extremely helpful and accommodating as was the gentleman working the breakfast line."
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