スリーマの格安ホテル

「Room was spotless and spacious. Only drawback was construction outside but not the hotel's fault. 5 stars for value and location, every day of the week.」

「オフシーズンだったからか、部屋をアップグレードしてくれた。ホテルはとても綺麗で広くて、快適に過ごせた。 ３泊したが、徐々に部屋の清掃が雑になっていたのが気になった。ただ、チップを置き忘れていたことが原因かもしれない。 空港からのバス停から坂道を歩いて10分程度でホテルには着く。マルタは坂道多め、道幅狭い、段差多めなので、大きいスーツケースだと大変そう。」

「Issues on day 1 with main floor suite. Numerous serious deficiencies reported same day by text with images and repeated phone calls. Evenetually moved to a quality suite but forced to pay a hefty surcharge. Property management and Expedia were aware from day one. Property management pretended it was all make believe and that there was nothing wrong. Expedia stepped up big-time and credited me the preposterous surcharge imposed by the property. Expedia will keep getting my business because...

「To me, customer service is everything, I love when staff go above and beyond for their customers. I paid $50 dlls for one night which is expensive for a B&B during low season. the breakfast was not included. I had to pay 0.50 cents. I did not have any cash, I offered to pay via PayPal, they declined. The owner suggestion was to go to an ATM and withdraw money. All that trouble so they could get the 0.50 cents I had to pay for breakfast. That is how you lose a customer. Terrible treatment and...

「The apartment was extremely clean and felt completely brand new. The self check-in was very easy with secure code access. The location is perfect. just one minute from the beach and close to all shops and restaurants. Also communication with the owner was smooth and very helpful. A special thank you to Monika for kindly allowing us a late check-out until 1pm — we really appreciated it. 」

「Monika was delightful! Our room was perfect, we loved the restuarants close to the hotel.」