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"Absolutely adore Kappa no Yado, and I still daydream of being in Togatta. 10/10 an absolutely beautiful experience. Every staff member was kind, helpful and thoughtful throughout our honeymoon. The grounds have a heartbeat, with hot spring water flowing through the town, bubbling forth rich life. The sounds of bear bells jingling in the street. The glow of modern Japan meets rural Japan in small notable ways."

"We had no issues whatsoever. The rooms were clean and spacious. The hot springs were great. If you come by car, the location of the hotel is also good. Overall a very pleasant experience."

"Great location and price!!"

"Great location in Zao onsen town. Very traditional—uniquely like “infinity castle” with stairs and tatami everywhere. The shuttle service from/to Yamagata station is a plus. Only public bathroom available, but there’s toilet in the room."

"Great hotel, excellent rolm, very relaxing and quiet. Wonderful onsen and delicious dinner."

"excellent place. multiple numbers of onsens. food was incredible."

"Staff are nice, room is clean, onsen is awesome!! And location is great, right next to the bus terminal. "

"Great property tucked away in Zao. Beautiful views and amenities make this a must-stay!"