2/10 Terrible
Yehia
Dec 27, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived around 6 pm but the room was not ready. The receptionist tried to bully me into going to dinner first to cover the fact that the room was not ready. When I asked why the room was not ready the manager came and offered a room upgrade. The upgraded room was lousy and I can not imagine what would the original room would be like. The next morning I wanted to go to the beach. I saw the listed shuttle schedule and I timed my self to catch the 9;30am shuttle. I got there a few minutes early and asked one of the employees if this is the shuttle going to beach and he confirmed. When I arrived at the beach I was refused entry because I did not have a ticket. No body mentioned that I need to get a ticket to enter the beach. I took a look at the beach and was not worth going to any way.
Too many security guys interrogating any body who look non European. The reception area is tiny with malfunctioning currency change machine. Food of average quality but most of the guests are the kind of tourists who look like they never seen food before and who never miss a meal.