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The Portman Ritz-Carlton, Shanghai

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
413 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Jing'an Temple
    10 min walk
  • Popular Location
    Jade Buddha Temple
    2 min drive
  • Popular Location
    Former French Concession
    3 min drive
  • Airport
    Shanghai (SHA-Hongqiao Intl.)
    10 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Deluxe Room, 2 Twin Beds

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Skyline View - King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Suite, 1 Bedroom Suite, 1 King, Nanjing West RD view

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Deluxe City View, Club level, City view

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Deluxe City View, Club Level, 1 King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Skyline View, Club level, 1 King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Skyline View, Club level, High floor

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Business Studio, Club level, Larger Studio, 1 King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Business Studio, Club level, Larger Studio, High floor

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details

About this area

Shanghai

Connected to the convention center, The Portman Ritz-Carlton, Shanghai is in Shanghai's Jing'an neighborhood, a walkable area with good shopping. Former French Concession and Xintiandi Style Shoppping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pudong Riverside Promenade and Park and The Bund. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Jing'an Temple - 10 min walk
  • Popular Location
    Jade Buddha Temple - 2 min drive
  • Popular Location
    People's Square - 3 min drive
  • Popular Location
    Shanghai Museum - 3 min drive
  • Popular Location
    Former French Concession - 3 min drive

Getting around

  • Shanghai Railway Station - 5 min drive
  • Jing'an Temple Station - 8 min walk
  • Shanghai (SHA-Hongqiao Intl.) - 24 min drive

Restaurants

  • Portman's – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.

About this property

The Portman Ritz-Carlton, Shanghai

A restaurant, an indoor pool, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 593 individually decorated rooms provide free WiFi, free wired Internet, and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Renovations and closures

The following facilities will be closed from 14 October 2019 to 31 May 2020 (dates subject to change):
  • Swimming pool
  • One of the swimming pools

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Special check-in instructions

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 699.6.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 274 for adults and CNY 137 for children (approximately)
  • Self parking fee: CNY 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Set meals are served in guestrooms only (no menus or public dining). Parking height restrictions apply.

Property is also known as

  • Portman Ritz-Carlton
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Shanghai
  • The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: CNY 180 per night
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 274 for adults and CNY 137 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business center
  • Computer station
  • Conference center (60666 square feet of space)

Spa

  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch TV
  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

  • Portman's – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
4.4

Excellent

5 - Excellent
235
4 - Good
128
3 - Okay
26
2 - Mediocre
12
1 - Poor
12
4.4
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

great stay

Stayed 2 nights in Nov 2019

5/5 Excellent

Located in the heart of Shanghai’s Nanjing Road shopping district, the Portman Ritz Carlton delivers luxury at a great value. Located in a complex of apartments, stores of all kinds and next to a Starbucks, everything one needs is within a block. The staff offered superlative service and the room was exquisite. Highly recommend!

Stayed 4 nights in Oct 2019

2/5

Very disappointed this time. The room is not clean and very stinky, like old musty room.

Stayed 2 nights in Oct 2019

5/5 Excellent

The hotel was outstanding as well as the staff and the area

Stayed 1 night in Oct 2019

4/5 Good

This traveler didn’t leave comments with their review
Stayed 2 nights in Oct 2019

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