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Hengshan Garden Hotel

4.5 star property
Luxury Shanghai hotel connected to a shopping center, steps from Shanghai Songqingling Former Residence

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Photo gallery for Hengshan Garden Hotel

Lobby
Minibar, in-room safe, desk, blackout drapes
Lobby
Executive Deluxe Suite | Minibar, in-room safe, desk, blackout drapes
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Parking included
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Executive Deluxe Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Business Room

Minibar, in-room safe, desk, blackout drapes

Executive Business Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Deluxe Suite

Executive Deluxe Suite | Minibar, in-room safe, desk, blackout drapes

Executive Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
200030, Shanghai, Shanghai, 516 Hengshan Road

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • Jing'an Temple - 3 min drive - 3.1 km
  • People's Square - 5 min drive - 5.4 km
  • Xintiandi Style Shopping Centre - 6 min drive - 5.6 km
  • The Bund - 7 min drive - 7.6 km

Getting around

  • Shanghai South Railway Station - 7 min drive
  • Hengshan Road Station - 7 min walk
  • Shanghai Pudong Intl. Airport (PVG) - 32 min drive

Restaurants

  • ‪星巴克 - ‬5 min walk
  • ‪Avec Toi - ‬4 min walk
  • ‪Healer - ‬4 min walk
  • ‪百花园 Fragrance - ‬1 min walk
  • ‪Fiver Cafe - ‬4 min walk

About this property

Hengshan Garden Hotel

Luxury hotel near Jing'an Temple
Located close to Shanghai Songqingling Former Residence and Xintiandi Style Shopping Centre, Hengshan Garden Hotel provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. Fitness classes are offered at the gym; other things to do include racquetball/squash. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and 4 indoor tennis courts
  • Express check-out, express check-in, and a 24-hour front desk
Room features
All 320 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 168 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bacchus Grill Rom
  • California Cafe
  • FragranceChineseRestauran
  • Regal Patisserie

Things to do

  • 4 indoor tennis courts
  • 7 outdoor tennis courts
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Full-service spa

  • In-room massages

Accessibility

  • Elevator

More

  • 22 floors
  • Built in 1997
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 380.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Regal Asia
Regal East Asia
Regal East Asia Hotel
Regal International East Asia
Regal International East Asia Hotel
Regal International East Asia Hotel Shanghai
Regal International East Asia Shanghai
Regal International East Hotel
Regal International Hotel
Hotel Regal International East Asia
Juss Hengshan Hotel
Hengshan Garden Hotel Hotel
Hengshan Garden Hotel Shanghai

Frequently asked questions

Does Hengshan Garden Hotel have a pool?

Yes, this property has an outdoor pool.

Is Hengshan Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hengshan Garden Hotel?

Self parking is free at this property.

What time is check-in at Hengshan Garden Hotel?

Check-in begins at 2 PM.

What time is check-out at Hengshan Garden Hotel?

Check-out is at noon.

Where is Hengshan Garden Hotel located?

Located in Xuhui, this luxury hotel is 0.1 mi (0.1 km) from Shanghai Songqingling Former Residence and within 3 mi (5 km) of Jing'an Temple and Xintiandi Style Shopping Centre. People's Square and Shanghai Museum are also within 6 mi (10 km). Hengshan Road Station is 7 minutes by foot and Library Station is 10 minutes.

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Hengshan Garden Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 185 out of 495 reviews
Rating 8 - Good. 209 out of 495 reviews
Rating 6 - Okay. 68 out of 495 reviews
Rating 4 - Poor. 21 out of 495 reviews
Rating 2 - Terrible. 12 out of 495 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accomodating
Stayed 9 nights in Jan 2025

10/10 Excellent

Chiulling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Yaochiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful people with very friendly service!
Stayed 6 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We were most impressed by the art deco decor of this hotel, its well-kept garden, and politeness and helpfulness of its staff. The housekeeping was perfect!
Stayed 8 nights in Aug 2024

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay for five nights

Nice hotel, good location, quiet environment, good concierge service, and beautiful gardens ❤️
Stayed 5 nights in Oct 2023

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay in such a friendly and beautiful hotel in this popular area. Every staff was well trained. It is a hidden gem, for sure.
Stayed 7 nights in Jun 2024

10/10 Excellent

Faramarz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to everywhere. Very nice hotel too.
Stayed 7 nights in Sep 2023

8/10 Good

Xia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay, l like this hotel a lot.

Like this hotel. Very good location. The room is clean and comfortable. Staff are nice. Very good breakfast
Stayed 5 nights in Jun 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good stay in one of the most beautiful and walkable areas of Shanghai. Although the rooms and facilities are a bit dated, they are well kept. Staff were very attentive and responded to my requests promptly and professionally. I will certainly stay here again for my next visit!
Stayed 4 nights in Jun 2023

10/10 Excellent

Nigel

Liked: Staff & service
Good quality at a fair price
Stayed 3 nights in Jul 2023

8/10 Good

JIWOOK

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Aug 2023

10/10 Excellent

Honghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 15 days and everything was great except there were reading paving in progress which led to a little inconvenience to the underground parking. Other that that, the location and the streets around the hotel are second to none. The back yard garden is definitely the best and rare to find among other 5 star hotels. There is a pond around the outdoor roofed resting place, surrounded with meticulously maintained plants and flowers. It is definitely the best part to enjoy your morning coffee or beers at night. The swimming pool was not open which didn't bother me. Overall I will choose to stay here again on my next trip.
Stayed 15 nights in Sep 2023

6/10 Okay

F

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Terrible reception services

I was disappointed with my stay at Hengshan Garden Hotel. After I checked in, I found out the pool was not in use at all. A staff member told me that the pool was going through renovation and it would stay closed for another two months! There is no information about the pool closure on their website or on Hotels.com. This is cheating!! I booked the hotel for the pool! When I checked in at the reception, I clearly stated that there would be two guests. But I was told they could only give me one breakfast! the reason was that my partner hadn't arrived yet! My friend need to register with them before getting his breakfast. I couldn't get the logic of this. My first night was terrible. One light in my room couldn't be switched off. Although one engineer tried to help, but couldn't fix it! I didn't sleep well. The next day, I asked to swap a room. After waiting for hours, I did get one. But, the new room was a downgrade from my original booking. Surprisingly, there was no apology or sorry whatsoever from the hotel! Guest's sleep obviously doesn't matter at all. I was appalled by the attitude of the reception and the quality of their services. I guess they just don't know how to smile and how to say the word of "sorry" ! During my stay I did find the cleaners are very friendly and helpful. The location of the hotel is also quite good. It's quiet at night. However, the general stay was not that great.
Stayed 3 nights in Oct 2023

10/10 Excellent

Hidetoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションが良く､サービスも充実で､また利用したい。
Stayed 3 nights in Dec 2024

8/10 Good

Nicolas

Stayed 4 nights in Aug 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality accommodation and excellent staff service
Stayed 7 nights in Jul 2024

10/10 Excellent

Chung Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

HUAN CHANG

Liked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

kazuya

Stayed 1 night in Aug 2023

8/10 Good

neing fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好
Stayed 5 nights in Jun 2023

10/10 Excellent

KUEI-YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

YI-TING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔人員很有禮貌，態度很好。但早餐服務人員常常無心觀察客人要不要繼續用餐，就收拾餐桌，告知服務人員還沒用餐完畢，重新擺回乾淨餐具的態度也很差勁。

10/10 Excellent

Sui Foon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023