New Harbour Service Apartment offers a peaceful haven near The Bund. Guests can relax in the sauna or steam room, swim in two pools, and enjoy free in-room WiFi. The property features a restaurant serving local cuisine and a café for coffee breaks.
Close to People's Square and Yu Garden, New Harbour Service Apartment provides a grocery/convenience store, a coffee shop/cafe, and a hair salon. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
An indoor pool and an outdoor pool
A roundtrip airport shuttle (surcharge), express check-out, and a porter/bellhop
Meeting rooms, multilingual staff, and concierge services
Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
Guest reviews give top marks for the first-rate property condition
Room features
All 255 rooms have comforts such as laptop-compatible safes and air conditioning, as well as perks like late night room service and free WiFi.
More amenities include:
Shower/tub combinations, free toiletries, and hair dryers
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Gym
Indoor pool
Outdoor pool
Sauna
Steam room
Family friendly
Grocery/convenience store
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
43 square feet of conference space
Business center
Meeting room
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
26 floors
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
Free bottled water
Late-night room service
Microwave
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Laptop-compatible safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 150.0 per day
Cribs (infant beds) are available for CNY 50.0 per day
Property payment types
Important information
Optional extras
Airport shuttle fee: CNY 400 per person (one-way)
Airport shuttle fee per child: CNY 400 (one-way)
Crib (infant bed) fee: CNY 50.0 per day
Rollaway bed fee: CNY 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.
We should mention
Pool access available from 11 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Harbour Service
New Harbour Apartments
New Harbour Service
New Harbour Service Apartments
New Harbour Service Apartments Shanghai
New Harbour Service Shanghai
New Harbour Serviced Apartments Hotel Shanghai
New Harbour Serviced Apartments Shanghai
New Harbour Service Shanghai
New Harbour Service Apartments
New Harbour Service Apartment Hotel
New Harbour Service Apartment Shanghai
New Harbour Service Apartment Hotel Shanghai
Frequently asked questions
Does New Harbour Service Apartment have a pool?
Yes, this property has an indoor pool and an outdoor pool. Pool access is from 11 AM–8:30 PM.
Is New Harbour Service Apartment pet-friendly?
No, pets are not allowed at this property.
What time is check-in at New Harbour Service Apartment?
Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at New Harbour Service Apartment?
Check-out is at noon.
Does New Harbour Service Apartment provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 400 per person applies.
Where is New Harbour Service Apartment located?
Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Old Chinese City and People's Square. Nanjing Road Shopping District and Yu Garden are also within 15 minutes. Yuyuan Garden Station is only a 3-minute walk and Dashijie Station is 10 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
New Harbour Service Apartment Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.4
Location
7.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 337 out of 998 reviews
10 - Excellent
337
Rating 8 - Good. 500 out of 998 reviews
8 - Good
500
Rating 6 - Okay. 115 out of 998 reviews
6 - Okay
115
Rating 4 - Poor. 35 out of 998 reviews
4 - Poor
35
Rating 2 - Terrible. 11 out of 998 reviews
2 - Terrible
11
Reviews
4/10 Poor
Verified traveler
Apr 15, 2021
Disliked: Property conditions & facilities
The pool was closed so we called ahead to discuss cancelling. Every time we called, we were told to call back at another time. We tried four times and never got the one employee who could assist us. Frustrating process.
Very comfortable suite room with convenient location for sightseeing in Shanghai.
JAEWOO
Stayed 3 nights in Sep 2020
8/10 Good
Natasha
Oct 3, 2020
You get what you pay for
The location was great, the apartment was good value for money , I would recommend they added some pictures or homely things to break the harsh look of the apartment .
It good if you wanted to cook your own food and need to do washing .
We did have to wait In a Cue for breakfast and when we first arrived they seemed a little stressed to have so many people arriving at the same time .
However over all we had no problem being there and may book again
We stayed 4 nights at the 1 BR apartment. Very clean and close to People Square. 5 minutes walk to line 8 Dashijie. Will stay here again next time we visit Shanghai
Verified traveler
Stayed 3 nights in Aug 2020
6/10 Okay
SEONHYANG
Jan 26, 2020
겨울에는 방이 건조함. 방두개 개인 주택 같음. 물이 약해서 샤워시 여자는 불편. 직원친절. 역가까움 주변 현지인 식당 많음. 깨끗한 주변을 원하면 비추..
The room was terrific. Our beds were very comfortable and the breakfast had a good variety of food. The stafff were pretty helpful. We were surprised the pool and sauna were shut in Mondays and the would have liked the pool and sauna hours to commence earlier in the morning
가족이 숙박하기에는 좋은 호텔입니다. 단 프론트직원은 친절한 직원도 있고 불친절한 직원도 있습니다. 개인적으로는 만족한 호텔입니다. 조식은 포함되어있으면 모를까 굳이 사먹을 필요는 없습니다. 주변에 식당도 많고. 참고로 주변 과일가게중에 외국인에게 몇배로 가격을 사기치는 주인이 있습니다. 참고하세요
방과 거실이 나눠져 있어서 좋았습니다.
그런데 2인실의 경우 소파의 쿠션이 좀 낡은 편이었고 핸드폰을 충전할 수 있는 위치들이 조금 애매했습니다. 그래도 화장실도 깨끗하고 냉장고도 있고, 전자레인지도 있어서 전체적으로는 만족스럽습니다.
4인실 같은 경우에는 소파와 쿠션도 더 깨끗해서 1박2일밖에 머물지 못한 게 아쉬울 정도 였습니다!!! 4인실 진짜 추천드려요ㅠㅠ 넓고 깨끗하고 있을 거 다 있어요!!
Verified traveler
Stayed 1 night in Dec 2019
6/10 Okay
Carol, toronto
Jan 1, 2020
Liked: Cleanliness, staff & service
Staffs are super nice but property needs some updates
숙소 위치가 좋음.
상해국제공항(푸동)에서 공항셔틀버스를 타고 호텔로 이동 할 수 있음.
근처에 음식점과 수퍼마켓 등이 있어 편리.
호텔 정면 입구를 찾는게 조금 어려움.
아파트먼트 형의 숙소라서 식재료만 구비되면 식사를 해먹어도 되는 구조임.
Nam Sook
Stayed 2 nights in Nov 2019
8/10 Good
Evgeny
Dec 22, 2019
Liked: Cleanliness, room comfort
The location is excellent!! right in the center close to People Square.
However, since my 1st stay there in 2011 the rooms have not ben upgraded repaired at all.. The management has just build a new enterence group..