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"All perfect"

"Clean room. Very clean pool & hot tub with perfect water temps! Great breakfast with attention to cleanliness and keeping items filled. Wonderful stay (even with the renovations going on)"

"I don’t review hotels ever but from moment one I felt the need to leave a review for this one. I will say, I won’t stay here again. The first staff person we encountered was completely unfriendly. The rooms are okayish. Our sink had a huge crack in it and would not drain. The bathroom, don’t plan on closing the door while you are in there. The shower water pressure is a single stream of water and all of a sudden it gets so hot you lose half your skin. The added fees were insane. We were charged 150.00 for incidentals… 18.00 for horrible parking per day is insane. 38.00 for a mid breakfast also incredibly overpriced. That’s one person not two. This place was a pretty big fail. The pillows are horrible I had to go buy pillows because I thought I might need medical attention after the first night. "

"Yes"

"Great stay! The hotel was very clean, the staff was friendly and helpful, and the room was comfortable and well maintained. The location was convenient and close to everything we needed. I would definitely stay here again and highly recommend it to others."

"Really nice staff! Clean rooms and a great restaurant plus a Starbucks on site! "

"Great for families. Breakfast was wonderful. Clean rooms. Close to main attractions. Free parking. Perfect place to stay in Gatlinburg to enjoy downtown Gatlinburg and the Smoky Mountains and still have more relaxing and fun things to do at the hotel, such as dipping in the hot tub and keeping warm at the fire pit. "

"Slow season, very inexpensive rates to sit on a balcony above a lazy River!! The staff was excellent, but when the breakfast area has few people there are staff waiting to serve you, where most places expect you to serve yourself. VERY UNNERVING to have 2 humans waiting for you to ask them for something to do! I only wanted to eat a breakfast, which was excellent… Perhaps having people wait on you is expected here? I’m not sure, but I felt like it was my responsibility to keep them busy, I did not enjoy that feeling. Turn the trays around, I can scoop eggs and sausage myself. I’ve done it before. Takes about 4 seconds and I don’t have anyone waiting for me to ask them to help me do such a menial task. The staff was excellent nonetheless, just not my desire to have them watch me eat. "

"We stayed one night for our 27 th anniversary. The place was beautiful! The pool was not open yet for the season . We would definitely.stay here again."