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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Travelers can take a refreshing dip in the seasonal outdoor pool or relax with complimentary coffee and tea near Wilderness at Smokies

Choose dates to view prices

The SureStay Plus Hotel by Best Western Sevierville places guests in the heart of Sevierville's beauty. Enjoy the seasonal outdoor pool or relax with free coffee and tea in the lobby. The helpful staff offers a 24-hour front desk, and free self-parking makes exploring hassle-free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is ￥6,960
￥7,847 total
includes taxes & fees
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(93 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(78 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

Located in Sevierville, SureStay Plus Hotel by Best Western Sevierville is in the city center. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's popular attractions include Wilderness at the Smokies and Dollywood. Dollywood's Splash Country and Wild Bear Falls Indoor Water Park are not to be missed. Visit our Sevierville travel guide
Map
37876, TN, Sevierville, 680 Winfield Dunn Pkwy

What's nearby

  • Dolly Parton Statue
    Dolly Parton Statue
    2 min drive - 1.8 km
  • River in the Smoky Mountains
    Wilderness at the Smokies
    2 min drive - 2.1 km
  • Floyd Garrett's Muscle Car Museum
    11 min walk - 0.9 km
  • Soaky Mountain Waterpark
    3 min drive - 2.4 km
  • Wild WaterDome
    3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS)
    46 min drive

Restaurants

  • Dutch Bros Coffee
    20 min walk
  • Chick-fil-A
    9 min walk
  • McDonald's
    2 min drive
  • Freddy's Frozen Custard & Steakburgers
    8 min walk
  • Waffle House
    14 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Titanic Museum
SureStay Plus Hotel by Best Western Sevierville provides free breakfast and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • A 24-hour front desk, an elevator, and a vending machine
  • Smoke-free premises and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 80 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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  • Parking included
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The price is ￥8,844
￥9,971 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool is closed seasonally each year from October 30 to May 22.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Mar 15, 2026 start from ￥6,960, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Sevierville pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Sevierville located?

Located in the heart of Sevierville, this hotel is within 2 mi (3 km) of Dolly Parton Statue, Wilderness at the Smokies, and Wild WaterDome. Sevierville Community Center and Civic Center and Soaky Mountain Waterpark are also within 2 mi (3 km).

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Reviews

SureStay Plus Hotel by Best Western Sevierville Reviews

8.2

Very Good

8.0

Cleanliness

7.6

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 527 out of 1093 reviews
Rating 8 - Good. 276 out of 1093 reviews
Rating 6 - Okay. 146 out of 1093 reviews
Rating 4 - Poor. 79 out of 1093 reviews
Rating 2 - Terrible. 65 out of 1093 reviews

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always super friendly and the hotel and rooms are very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room very friendly wonderful bed and pillows will definitely stay here again great price too
Stayed 1 night in Dec 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, safe area. Perfect for our family trip.
Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very comfortable. Friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Ckean room, front desk staff was very nice!
Stayed 2 nights in Jan 2026

8/10 Good

Maura

Liked: Cleanliness, amenities
Room was nice, inexpensive, clean. They were replacing many beds which is nice to see, but it was a bit inconvenient walking down that halls the nights I was there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean the staff was very polite
Stayed 1 night in Dec 2025

8/10 Good

CHRISTA

Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2026

6/10 Okay

Mark

Room was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable bed
Stayed 3 nights in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
clean and staff was very helpful and nice
Stayed 2 nights in Nov 2025

8/10 Good

Keely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy parking, and well lit. Cheap and convenient location. Breakfast was included but we didn’t try it. Friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities
The amenities around was amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay for a quick mountain trip. Clean and comfortable. Affordable
Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and the staff was friendly. Our room was pretty small but served the purpose of what we needed it for....
Stayed 2 nights in Nov 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The hotel was in the perfect location and the check in attendant was really nice and polite. We would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here several times over the last 3 years while working in the area. The staff is very courteous. Hotel is not perfect, but is clean and beds are comfortable. They are a good value for a decent place to stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were very nice and comfortable with plenty of parking. The floor could have used a good mopping but it was very nice. I would stay again!
Stayed 4 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking lot was good, staff very friendly, highly recommended
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and the room was nice. Very comfortable beds.
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Liked: Amenities, property conditions & facilities
Room could’ve been a little cleaner. Staff was great & the food was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very kind and helpful
Stayed 1 night in Sep 2025

6/10 Okay

Joan

Our room was fine for the price we paid.
Stayed 3 nights in Oct 2025