6/10 (普通)
Chris D.
2025 年 7 月 16 日
Overall nice condo and location but VACASA MGT SUCKS
This is not owner managed. VACASA manages and they suck. They don’t know the property. The customer service contacts are somewhere far away and have to read a database that clearly has bad and information in it conflicting with listing or missing information. Dealing with Vacasa is aweful and I will NOT deal with any property managed by them anymore. They are too far from the property. Have to send messages to “local” staff to handle anything and response time for “local” staff is like 6 hours. They didn’t provide the most basic information on where and how to use the laundry room or the trash dumpster. They told me I didn’t have laundry but it was in the listing and we later found a handwritten note with both laundry and trash door codes. SMH. The couch needs to be cleaned. Food crumbs all in between cushions. Couch is worn down. Floors need to be properly vacuumed to remove sand all the way around the rooms.
Chris D.
2025 年 6 月に 5 泊滞在