Schlosschen

We were so pleased with the Hotel Monopol. Our train was delayed so we missed our connection and needed to overnight in Frankfurt. I booked the hotel and when we arrived, the staff was so welcoming and friendly. Check in was easy and our room was huge! The hotel is older but well kept. Our room overlooked a busy street and had fans for moving cool night air into the space. There were gummy bear candies on each pillow, plenty of towels, and a refrigerator stocked with complimentary water, a soda. and a beer. Beds are comfortable and clean; the bathroom was spotless. Check out was equally easy and friendly. If we’re ever passing through Frankfurt again we would not hesitate to stay here again!

Great experience! The property exceeded our expectations, and the customer service was outstanding. The hotel team members were friendly, attentive, and made us feel welcome. We look forward to another stay in the future.