The staff at this hotel were great, very hospitable & great service. Restaurant & bar area lovely & great food. Sadly what let our stay down was our room (room 5). The beds were awful, there was no innings left in the mattress! Beyond soft & all you could feel was the springs. Worst night sleep on our overseas trip of 31 nights travelling. The floor went up & down (quirky) but the small bathroom there was no room to sit on the toilet unless you sat sideways & I'm only a size 10! It pushed you forward. We had no sleep due to the very old mattresses which must have been 20 years old. Sorry but the truth. Maybe we were just unlucky with our room. There was large cobwebs hanging from the ceiling light & a brown dirty stain in the cupboard under the sink. The room definitely needed a proper clean & in all honesty, apart from the good service by staff, room wise, olwe would not stay here again.
DEBBIE
2025 年 6 月に 1 泊滞在
8/10
Staff was very nice and food but food was abit on,
Jodie
2025 年 6 月に 1 泊滞在
10/10
Amy
2025 年 6 月に 1 泊滞在
10/10
lovely quiet hotel with character
Derek
2025 年 5 月に 1 泊滞在
2/10
I requested by phone call a vegan menu for my partner. Also spoke to reception on arrival.
Her breakfast consisted of 1 mushroom half a tomato and a portion of beans.
I was promised a refund for the breakfast.
Despite several phone calls.
Have not had the courtesy of a reply
Disgraceful would nor recommend to anyone.
David
2025 年 4 月に 2 泊滞在
6/10
David
2025 年 4 月に 2 泊滞在
8/10
Linda
2025 年 4 月に 4 泊滞在
8/10
Andrew
2025 年 3 月に 1 泊滞在
6/10
Receptionist was very polite and helpful. The room was small and very basic and old fashioned, we didn’t even have a chair. It was quiet at night but once someone had their breakfast delivered to there room then everyone else was awake too, they didn’t do anything quietly, stomping and slamming doors and talking loudly although it was early. We decided to have evening meal at the lodge which was a mistake, the food was of a very poor standard and lacked any imagination. Although we were disappointed at the fact they don’t do cooked breakfast, it might have been a godsend that they only offer a continental ish breakfast to the room. I personally didn’t eat anything from this offering as I found it all unhealthy and the items full of sugar, only on the second morning there was two very green bananas. The only thing redeeming was the location. Perhaps fresh eyes on the customers journey from entering to leaving and everything they offer in between would be an improvement. I would definitely visit the area again but wouldn’t stay at the Lodge again.
Antonia
2025 年 2 月に 2 泊滞在
8/10
Joseph
2025 年 2 月に 1 泊滞在
4/10
Was dissappointed when the restaurant and bar were closed so had to look around for somewhere open to eat. On returning to the hotel it was in darkness and no staff. That was at 9pm on the first night and 5.30pm on the second. We had to help an elderly lady to her room as she couldnt see to get back inside, plus the room was showing signs of water damage/condensation marks down the walls.
julie
2025 年 2 月に 2 泊滞在
6/10
Hotel was clean and the room as as expected, however had booked bed and breakfast. I asked when we checked in what time breakfast was served and was told that a cooked breakfast was no longer an option however we could have a continental breakfast to the room, just ask later on. Well as I had booked bed and breakfast I should have had to ask! So we went to a local pub for a meal as the menu at the hotel had limited choice, got back around 9pm. I asked if we could order the breakfast to the room and was told that they didn’t have enough for us!! Really poor and disappointing. Had to make do with a Maccies which was about 10 mins away but wouldn’t go back or recommend. If we had been advised that cooked breakfast was no longer available in advance we may have gone elsewhere, but to then be told that they had run out of continental breakfast was a joke! Very misleading!
Amanda
2025 年 2 月に 1 泊滞在
10/10
nicola
2024 年 12 月に 2 泊滞在
4/10
The room was not clean. Food from previous guests left in drawers
Cobwebs and spiders in the bathroom.
Sink bath was not cleaned.
Old and tired
Shame really
julia
2025 年 2 月に 2 泊滞在
10/10
Nicola
2024 年 12 月に 2 泊滞在
8/10
Good service, comfortable and clean room for a great price
Lee
2025 年 2 月に 1 泊滞在
8/10
Nice location for a one or two night stay…. You get what you pay for so don’t expect too much!
It does what it says on the tin!!
Paul
2025 年 2 月に 1 泊滞在
10/10
disturbed by creaking floor upstairs most of the night
宿泊されたお客様
2025 年 2 月に 1 泊滞在
8/10
Comfortable
Franco
2025 年 1 月に 1 泊滞在
4/10
Lack of on site eating facilities compared to website. This is fine if you are defined as self catering with facilities in rooms to prepare food but that is not the case.
Customer service needs greatly improving as not all staff are welcoming in their approach and do not relay appropriate information to enhance your stay.
Lack of on site senior management prescence with only a answer phone for contact when the lodge is left totally unattended . Situation arose with disruptive and threatening guest which totally ruined my stay and left me feeling intimidated and vulnerable and still no presence of senior management even when contacted.
It appears that their only concern is to rely on room occupancy being full and offer nothing else that should be automatically included within the hospitality industry.
The worst hotel ive ever stayed in and ive stayed in alot and have never had to write a review like this. The potential for this hotel and what it could offer and be is just not grasped by the owners. You can not just offer bare minimum in this industry.
Angela
2024 年 12 月に 2 泊滞在
8/10
Nice friendly staff menu a little limited due to time of year
William
2024 年 12 月に 1 泊滞在
8/10
Good location to attend a wedding down the road. Parking available both sides of the hotel. The family room had plenty of space and included a double and 2 single beds. Tea/coffee facilities included in room. We weren't informed there would be no food on the evening we arrived however, other parties checking in on the same day were informed via email. We visited a pub down the road which served lovely food and was only a 15 min walk away. The hotel's bar was open. Nice bar/reception area to sit in.