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"Everything was top notch"

"Took a deluxe room with private bath. Beautiful hotel with very clean room. Very good service by staff. Breakfast served exactly at time requested. Shuttle bus took us to the Main Street where we needed to go. It’s just a short 2 - 3 minute drive. Will love to come back to this town and hotel "

"The hotel's concierge service was good and the facilities were old but clean. It was a hotel with history. However, it was disappointing that the reception staff at the public bath on the 2nd floor seemed a bit tired. The location was good and I plan to visit again next time I go to Kobe."

"Service was great. Room was actually bigger than expected and had enough room for large suitcase and very convenient location."

"Everything"

"Room was very clean and staff was extremely friendly"

"Large room and very convenient location."

"The rooms were a good size and even had a couch to sit on in them. The bathroom was small but clean and sufficient. The staff was friendly and helpful. The hotel was close to food spots and the train station. It was a good location and would stay again if in Kobe."

"The room was great. Clean nice Staff and easy location. "