A nice apartment in a cute area, but overall bad VRBO experience due to the hosts. No check-in instruction and no response to messages asking about check in. The host, Gerard, finally answered when we called. But when our arrival got pushed to 9:45pm due to a cancelled train, no one met us at the apartment when we arrived. it was stifling hot in the apartment and a DJ was playing loud music in front for the Fete de la Music. The ad promises AC, but all 3 mini splits only worked in fan mode. When we called Gerard to explain the problem, he accused us of not following the instructions and said he could not come help us. Instead, he sent the owners of a busy restaurant across the street to fix it (though both were at work). They took turns trying, but were unable to get the AC to work. Gerard said he could come the next day, but he did not. Instead, around 6:30pm a woman named Jocelyn came over, turned on fan mode and insisted that it was AC mode (see photo). She wouldn’t listen to us and left in a huff. If the hosts had admitted that the AC didn’t work and apologized, this would be a 5 star review. Instead, they were defensive and confrontational. Because of the intense heat on the top floor, the 3rd bedroom was unusable and I had to sleep on the couch (which was not a sofa bed, as advertised). We never did meet Gerard or receive any check-out instructions or apology. Besides the very poor communication of the hosts, the place was clean, well-located, and well-appointed.
