Saratoga Vacations from ￥252,377

The breakfast was delicious, offering something new each day for a hot breakfast. My only complaint was the mattress for the pullout bed was terrible, old and very worn. We were unable to use the pullout bed which we were planning on using! Overall it was a nice place to stay!

Laundry is very convenient.

Always a great stay. Thank you Cassandra for helping me with my room concern. As always the staff here are so accommodating to assist any concerns. Definitely will return.

Clean room since cleaned every night we were there

Upon arrival to my room, I noticed the door was cracked open and a man was inside. I assume he was apart of housekeeping but he didn’t clarify. So that was weird! My room floor needed vacuuming, which I did report to the front desk, along with the man in my room, but nothing was resolved by them. I didn’t have internet access in the television, which I did report. They provided free breakfast, but it was never resolved. The room felt older than described in the website. Spent time at the pool, but didn’t go in since it looked dirty. I love the area for the shopping and restaurant options, but for the price of the rooms, I’m still undecided if it’s worth it for next time. I will be spending lots more time in San Jose since my niece attends Santa Clara and may have to look for another hotel.