Saratoga Vacations from ￥55,458

Staff was okay. Sometimes hard to understand. Room did not have enough towels for two people Amenities I did not use

The property has three elevators only one was working, the trash shoot was not working, on my last day, Friday, December 26 the smoke detector kept beeping, called maintenance. They came and changed the battery. Later that evening, the smoke detector kept on beeping and beeped the entire night and the rest of my stay Saturday morning.

The security was helpful in the check in process.

The room was wonderful, comfortable and well set up, and my dog was welcomed. I had an odd experience of the thermostat not allowing the temp to go down cooler for sleeping though, and then no hot water in the shower the next morning. They were very apologetic and provided us with extra Reward points in compensation. It is a wonderful hotel and restaurant and great location. The garage signage is very poor however, to determine parking relative to elevators and then elevator lobbies are not well signed to know how to return to your car. That said, I'd certainly stay there again!

Great staff and rooms were super clean. also a great hot tub