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"Clean and big room"

"This very dated hotel is central so that makes it quite good. The rooms are fine and there are things to do. The food is average and flavourless. The staff seem always unhappy and overall I would say it is fine because of location but quite expensive given how dated and how I felt the service was. They had said I would stay in my room for 2 nights given a tour group I was joining night 2 - yet they yelled at me at the front desk and make me move in a rushed format when I went to confirm. I would not stay here again."

"Location is great but the hotel has seen better days. The staff were lovely/ breakfast had great variety but the bathrooms need a redo"

"Lovely clean room would benefit from extra power points"

"Aircondition wasn’t as cold as we would have liked."

"Great location easy walk into downtown Funchal. Lots of restaurants within walking distance. Ocean view recommended!! Weekend techno music wasn't my cup of tea. Weekend cleaning the room not great"

"Beautiful hotel with a quiet peaceful atmosphere."

"Beautiful resort. Great food. Lots of options on things to do. Cleaning Staff forgot to stock our fridge with drinks and water at times. Had trouble the last few days getting reservations at restaurants due to there only being 2 open each night. Would recommend having someone available to cart people to their suites day and night as quite a hike uphill to a lot of suites. The restaurant Voce was wonderful for lunch. Stunning views and easy access to a wide variety of activities. The bar had live music and silent discos, which was all fun. We’d come back again for sure."

"I had a fantastic stay. Only criticism was with the spa. The steam room wasn’t operational when I paid it a visit even though it was within the stated opening hours."