Santiago Province Vacations & Trips from ￥313,358

Room was decent, staff helpful and friendly.

Bar needs to be improved cocktails are too sweet they use sugar stead the real ingredient to prepared drink. Example I asked for a long isla ice tea, they didn’t use the real ingredient to make the drink I returned because it was too sweet. Not quality drinks, however I don’t think the bartender have the necessary ingredients.

The resort location, amenities, staff, room and helpful Expedia concierge representative. The staff and guests were friendly.

I stayed at the same hotel multiple times, ranging from the lifestyle presidential suite to the lifestyle crown. Overall, my experience was positive, although I don’t plan to return for a while. The menu offerings at the resort were quite repetitive, with minimal variation during my week-long stay, which made dining less exciting. The restaurants I visited were decent; the steakhouse stood out as the best option due to its quality and variety. The bar was quite average, serving typical drinks and limited atmosphere. However, the highlight of my stay was the exceptional service at the spa. I was able to book two different treatments—such as a deep tissue massage and a hydrating facial—and the staff consistently provided professional and friendly service. If I were to award five stars to the resort, it would be primarily for the outstanding spa experience and attentive staff.

Staff were friendly and efficient