Hotel Imperio

Property class: 2.5

Choose dates to view prices

Reviews

5.8 out of 10
A free breakfast buffet, a terrace, and laundry facilities are just a few of the amenities provided at Hotel Imperio. In addition to a bar and conference space, guests can connect to free in-room WiFi.

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room, 1 Double Bed

A hotel room with a bed, a television on a wooden cabinet, a desk with a vase of flowers, and a chair.

Standard Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds

A hotel room with a bed, a television on a wooden cabinet, a desk with a vase of flowers, and a chair.

Standard Double or Twin Room, 1 Double or 2 Twin Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with a bed, a television on a wooden cabinet, a desk with a vase of flowers, and a chair.

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Downtown Santiago, a neighborhood in Santiago, is home to Hotel Imperio. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile. Visit our Santiago travel guide
Map
8370097, Santiago, Libertador Bernardo O'Higgins 2876

What's nearby

  • A subway station with a mural on the wall and a train passing by.
    University of Santiago-Chile
    3 min walk - 0.3 km
  • A modern building with a large reflective surface, a water feature in front, and banners on the left.
    Museum of Memory and Human Rights
    17 min walk - 1.5 km
  • A park with people sitting on the grass, a large white building with flags, and trees in the background.
    Palacio de la Moneda
    5 min drive - 2.7 km
  • O'Higgins Park
    3 min drive - 2.3 km
  • Fantasilandia
    3 min drive - 2.3 km

Getting around

  • Santiago Central Station
    3 min walk
  • Latin American Union Station
    3 min walk
  • Santiago Intl. Airport (SCL)
    21 min drive

Restaurants

  • Doggis
    4 min walk
  • McDonald's
    2 min walk
  • Cafeteria Metro Unión
    4 min walk
  • Shao y Hu
    5 min walk
  • Restaurant Las delicias
    2 min walk

About this property

Hotel Imperio

  • Hotel near Costanera Center
  • Consider a stay at Hotel Imperio and take advantage of a free breakfast buffet, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
  • You'll also find perks like:
    • Free self parking
    • 3 meeting rooms, tour/ticket assistance, and concierge services
    • A 24-hour front desk, multilingual staff, and a porter/bellhop
  • Room features
  • All 80 rooms include comforts such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Heating and fans
    • Bathrooms with rainfall showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is Hotel Imperio pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Imperio?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Imperio?

Check-out is at 11 AM.

Where is Hotel Imperio located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of University of Santiago-Chile and Parque Quinta Normal. Centro Cultural Matucana 100 and Museum of Memory and Human Rights are also within 1 mi (2 km). Latin American Union Station and Santiago Central Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Imperio Reviews

5.8

5.8

Cleanliness

2.0

Location

5.8

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, and the staff were very friendly! It is a good location to let you go out and see Santiago.
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Me gustó la limpieza. Faltó shampoo. Además el desayuno no fue lo que esperaba.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima Experiencia

Pésima Experiencia, un lugar lúgrube y sucio, además cobraron el estacionamiento aparte, aún estando en un lugar fuera del recinto y poco accesible. Debo reconocer que el Hotel no tiene toda la responsabilidad. Pésima Gestión de Hoteles.com y no cumplieron con lo que ofrecieron.
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia del terror

Pesima experiencia en todo sentido, necesitaba estacionamiento y asi me aseguro el vendedor de Hotels.com, pues bien llegamos al lugar y no habia estacionamiento solo posibilidad de arrendar uno fuera del Hotel y con costo aparte. El lugar sucio, en un lugar peligroso, camas que sonaban, toallas que alguna vez fueron blancas, olores fetidos en en baño y en la pieza con una luz amarilla que solo le daba el cierre tetrico al lugar. Escribi a Hotels.com, nunca una respuesta, tuve que quedarme con mi familia en ese lugar porque ya tenian los datos de mi tarjeta y lo cobrarian. Juzguen por ustedes musmios
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice una reserva y no me pude quedar porque contrate con cochera y no tenia ademas de se muy oscuro sucio y el lugar peligroso tuve que perder 2 horas para encontar otro hotel a la madrugad
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Stayed 7 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Stayed 5 nights in Jul 2019