Santa Rosa Vacations from ￥75,338

Excellent Accommodations with easy check in and the spacious room definitely make it a go too again

We had a smooth and comfortable stay, Vanessa and the team was awesome, Vanessa is very professional and easy to communicate, she helped us from check in to check out, she even helped us with our luggages when we came early and secure it until check in in time. Room, linen and blankets are clean. I will definitely recommend it.

While some equipment were aged, hotel room and equipments in the room were kept clean. However, the bathroom of the public area such as ground level and leobby were not kept clean. Most likely some of the customers not using properly, but I didn’t like it.

Really no amenities to speak of. One day the meal was excellent but the remainder they were okay. Claim they have the best coffee but it was far from great. I could drink it but no real desire for a second cup. The staff were polite and attentive. The rooms were only average and rather small. Everything was clean and tidy. We moved to another hotel for some luxurious living and amenities but the price was substantially higher. The hotel was okay for the lower price.

Mel was an excellent host she was able to answer any questions any time of the day and was very helpful and supportive