I felt this property had good value for the nightly price. Price of drinks at the pool were atrocious but perhaps to keep the drink consumption down as it seems to be family orientated. The beach club down the street that is part of the hotel was nice and more reasonably priced for beverages. Service is always slower than one would like but expectation may be to high considering its just a different pace. Staff was good and considering I don't speak Spanish, they certainly try to understand what I think I am saying. But isn't that part of the reason we keep going back to Huatulco as its the most authentic place to be. We had trouble with the TV which took a couple requests but they did show up with a new one. The room was small with a king sized bed and the dresser was to large for the room making it crammed. Nice location to Bahai Santa Cruz beach, restaurant's, local market and other shopping. Overall average but no complaints, particularly when you remember that you are in one of the best parts of Mexico.
Kurt
2024 年 4 月に 7 泊滞在
8/10 (良い)
Cameron
グループ旅行
2024 年 4 月 9 日
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Pool was pretty dirty with lots of garbage , many kids screaming late hours
We were there during slow season and it’s a lot of old people and not much going on
Would maybe stay again during high season
WiFi doesn’t work either
Cameron
2024 年 4 月に 1 泊滞在
4/10 (不満)
Ruben Horacio Garcia
2024 年 4 月 3 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Sin estacionamiento indiferentes
Ruben Horacio Garcia
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Paola、Tuxtla Gutiérrez
家族旅行
2024 年 3 月 30 日
気になった点 : スタッフとサービス
Mala antencion del personal
Paola
2024 年 3 月に 3 泊滞在
8/10 (良い)
Adelaida
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Just really poor signal good luck trying to use internet
Adelaida
2024 年 3 月に 2 泊滞在
6/10 (普通)
Sofia
家族旅行
2024 年 3 月 27 日
良かった点 : スタッフとサービス
The prices of the rooms were quite expensive, we expected better quality in terms of facilities. There is no mention that there are two separate locations, and the beach club was closed when we arrived and the next day they opened it very late. We were very disappointed