Santa Eugenia Vacations from ￥42,106

Good service and very clean had an amazing time , staff were great

Everything was great. The staff was very friendly and helpful.

A lovely hotel - good to look at inside and out. Well laid out - there were a few steps, though not may, but always a ramp as an alternative. Breakfast was excellent and the one night we ate in the hotel that was excellent too. All staff were lovely - very professional, so friendly and very helpful. The one not so good aspect was that all loungers around the pool were 'reserved with towels' from early morning, with most people not appearing until late morning or in some cases up to 1.00 pm. There was a sign saying any loungers not used for more than 2 hours, would have towels removed. That didn't happen. I appreciate this is a difficult thing to monitor but it is very annoying for those of us who don't practice that type of thing. There were actually a lot of loungers, though many of them were under the trees.

This was our 4th stay and I have to say we were a little disappointed this time. The overall hotel was clean but our room wasn't cleaned at all for the first 4 days (in spite of us leaving the sign out) we then complained and they were on it. My sister stayed next door and hers wasn't cleaned once! The rooms also need some checking -rip in curtain, tv not working great - lots of channels but none work! The staff weren't as pleasant and helpful this time either Overall the location is great and is was ok but not sure we would go back again