We spent 11 days and we are really disappointed with our stay in Menorca this summer. When we arrived to the house we figure out that one of the double rooms was not clean. We had to clean it by ourselves as well as the terrace, the windows, the table where we have lunch, everything was full of dirt, we spent more than 3 hours cleaning again the house. There were full os spiders and cockroach, we found at least 3 in one of the rooms, the garden it was full of wasps . The swimming pool mattress were not clean and broken. The cleaning service was included with the price but it didn't appear until 3 days before our departure and without any previous advice, no extra bedding is available . No people was doing the check in or check out and at our departure they want not to pay the deposit back due to extra cleaning, when everything was clean by ourselves before departure. We travel every summer to Menorca but we will never come back again to this house.