We arrived an hour early and Roberto (boat captain, tour operator) picked us up right away and brought us by boat to the house. Things were a little confusing on arrival. Our planned stop to the grocery store didn’t happen and our golf cart wasn’t there. Also, an accident took out a transformer which meant no power, water or wifi. The golf cart did arrive later that evening (slow, bad brakes and painted with giant scorpions which added to the adventure). The grocery store ended up not being a big deal and we were able to drive the golf cart to town the next day end grab what we needed. There are also two great restaurants walking distance from the house (Portofino and Sundeck). Would recommend you bring along a headlamp or two for the beach trek. On recommendation we walked down the beach and had a fantastic dinner at Sundeck. They prepared delicious food and drinks by headlamp despite the power outage circumstance. Can’t say enough good things about the family that works there and the lobster and rum punches! We had a weird incident the first night where something kept chiming and we couldn’t figure out what it was. It ended up being the dishwasher which was a simple reset. The house furniture (except barstools) was very comfortable, it was spacious there with little porches and hammocks that we didn’t even use and cool art. There was a big water cooler available that they refilled. The property manager Michaela popped by every day to check on us and was very kind with recommendations. Roberto came by our first morning to talk tours and his recommendation was the highlight of our trip! We had the most fantastic adventure to Hoi Chan and shark ray alley swimming with nurse sharks and fish, walking around a little town and feeding tarpon. Roberto (boat captain) arranged it and Russell and Josie who took us could not have been more awesome! They were sweet, fun and knowledgeable. Russell even gave our daughter courage to try the platform jump at the split and pulled her up when the current got a little strong. He jumped in to point out cool fish and sea turtles. Unfortunately we didn’t see manatee which you sometimes do. The exterior of the property was maintained very well with a little beach, pool, kayaks and lush vegetation. We had a great experience and would definitely recommend the house. Staff was attentive while being respectful of privacy. Kitchen well stocked but a small cooler and lantern would be a great addition.