Dear MichaelWe're very sorry for the troubles caused by the hotel shut down, please get in touch with your online travel agency, we did request a refund of the remaining nights, it will be up to them, how long will it take to credit back your payment method!

Dear Saeed:Thank you very much for taking the time and review your stay, were very sorry about the customer noise next to you, the situation got out of control a little while we were trying to contact the guest, hope to make it up for you in a future stay!Kind regards from the hotel staff

Dear Gary:Thanks a lot, your review is very significant for us, hope to see you back soon!

Cher Alexis :Merci beaucoup d'avoir pris quelques minutes pour évaluer votre séjour, nous regrettons de ne pas avoir répondu à vos attentes, nous tenons à préciser que bien que l'hôtel soit un bâtiment patrimonial, il est maintenu en bon état et avec un entretien adéquat, en ce qui concerne l'inconvénient de l'eau. Ce problème a été rapidement résolu en vous offrant une chambre meilleure que celle réservée. L'hôtel ne propose pas d'animations pour adultes, c'est un hôtel familial exécutif. Nous regrettons que ce ne soit pas pour le type de tourisme que vous recherchiez. dans notre pays.

Dear John;It was a real pleasure, thank you for your support and hope to see you back soon!

Dear Alexey:We apologize for not being able to satisfy your expectations; unfortunately, you didnt say anything about it before you left. It will be very helpful for us to have more details so we can improve your next stay.

Dear Brandon:Thank you very much to take the time to qualify your stay at the hotel, as you may realized were going through several changes and into a new direction , thats why is so important for us to have as many opinions as possible in order to make things right and give the people who chose to stay with us the best and quiet stay due to our convenient location in town.Kind regards!

Dear John;Thank you very much for your kindness and to choose our hotel for you stay in town, were looking forward to see you back in the future.Best wishes!

Dear John:Thank you very much for taking the time to review and add your comments concerning your stay, were very sorry that you had such bad experience, indeed this is an old classic building, however our rooms are clean and have properly maintenance, of course that doesnt guarantee a last minute failure as the one that you express your inconformity anyhow it was a shame that you did not request to be switch to a more convenient location, our staff is always in the best disposition to take care of our guest and to try to make their stay as pleasant as possible, About the casino, thats completely right we do not have it inside the hotel at the moment, hopefully it will change soon and aldo request the correctio in the advetisement, thank you fo mentioned it by the way. Well do our best so you depart with a better concept on your next visit!Kind regards!

Dear Fethi:We are very sorry that you did not have what have expected, as far as we know you were please with the room, Luxhigh hotel is not an adult oriented but a family, cultural business place.

Dear James:It was a real pleasure and a privilege to have you stayed at the hotel , we appreciate that you took a moment to review your stay , it encourages all of us to keep on improve the hard work and the new perspective of the hotel.Best wishes!

Dear Fei:Thanks a lot for youy kind review, for the Luxhigh hotel staff was a real pleasure to make you feel welcome and give you the attention that you deserved as a very valuable guest, hope to see you back in a near future!Best regards!

Dear Charles:Thank you very much to review your 1 night stayed at the hotel, we really sorry that you didnt have a good time, we encourage our guest to let us know what was wrong so we can take care and make a pleasant experience and also to improve, as you may know the hotel is going to a different direction and innovations that youll find out soon!Best regards!

Dear John:Greetings from the hotel staff, While it is true that the casino is a necessity especially because clients were used to finding this entertainment center in the hotel, believe me it is out of our hands not to be able to count on it at this time, which is why we ask A little patience for our visitors, as the goal is to have it up and running soon. For us your experience is the most important thing. Thank you for your visit and understanding and we hope that you book with us again and can enjoy the hotel as you always have.

Thanks for your review. All feedback is important to us and we are sorry to hear that you have had such a frustrating experience.From the staff of the hotel we are sorry for what happened.

Dear AntonY:You are the reason for our daily work, we are pleased to know that you enjoyed your stay at the hotel, since it is one of our primary objectives. On behalf of the entire staff, thank you thank very for choosing us.

I agree with you and all the points mentioned are what the hotel used to be , but , it is a law of life to change, power is the ability to renew things, to adapt, to make any important change, you must first jump to the empy and that is why the hotel today is betting on new markets and not focusing on the same old thing.

Thank you for your comment, although it is true the hotel is facing a necessary transformation, changes are a fundamental part of evolution, it makes things renew, improve and adapt. We hope that in the future they will see us like any tourist place with open doors to all audiences, whether they are; family, friends or why not for business.

Dear Joseph:Thank you very much for your comments, were very sorry about the hot water issue, we already took care on of it, women are allowed if they came in company of a guest otherwise theyre are not allowed as it used to be, the hotel is going through a new perspective, we dont have a casino yet but as you mentioned theres one right next door and many more close by due to our very convenient location, if you meant negative out weigh the positive for not having prostitution were completely disagree, the hotel is in very well shape and were keeping the maintenance and improvements.Best wishes!

Dear Ozzie:It was a real pleasure to welcome you at the hotel, were very glad to know that you enjoyed the time spended at with us.The hotel is going through several changes, we hope to see you back soon.Best wishes!