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Hotel Rocaval

4.0 star property
Discover an urban retreat where convenience meets relaxation - unwind with good food and great company.

Choose dates to view prices

Experience the vibrant energy of Hotel Rocaval, set in the heart of the business district. Enjoy a cup of coffee at the on-site cafe, explore Asian cuisine at Coreano Contem. Teddy's, and relax with free WiFi in your room or stroll through the garden. A shopping mall is conveniently located on site and guests can also unwind on a sunny day by spending time at either their playground or off-leash area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
The current price is ￥7,584
￥8,949 total
includes taxes & fees
May 24 - May 25

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About this property

Hotel Rocaval

  • Upscale hotel in the business district
  • Consider a stay at Hotel Rocaval and take advantage of a terrace, a shopping mall on site, and a coffee shop/cafe. The on-site theme restaurant, Coreano Contem. Teddy´s, features Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
  • Other perks include:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
    • A banquet hall, a 24-hour front desk, and a vending machine
  • Room features
  • All 95 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Showers, hair dryers, and shampoo
    • 42-inch flat-screen TVs with cable channels
    • Balconies or patios, wardrobes/closets, and free tea bags/instant coffee

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￥15,347 total
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May 24 - May 25
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per day, plus a deposit of MXN 1500 per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 120 for children
  • Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old)
  • Pet deposit: MXN 1500 per night
  • Pet fee: MXN 350 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Rocaval pet-friendly?

Yes, Hotel Rocaval allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 1500 per night and a fee of MXN 350 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Rocaval?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Rocaval on May 24, 2026 start from ￥7,584, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Rocaval?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Rocaval?

Check-out is at noon.

Does Hotel Rocaval provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–7:00 PM on request. A fee of MXN 1650 per vehicle applies.

Where is Hotel Rocaval located?

Situated near the airport, this hotel is within a 5-minute walk of Grutas de San Cristóbal and Arco de El Carmen & Centro Cultural El Carmen. Huitepec Ecological Reserve and Ciudad Cuauhtemoc are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 143 out of 237 reviews
Rating 8 - Good. 55 out of 237 reviews
Rating 6 - Okay. 20 out of 237 reviews
Rating 4 - Poor. 6 out of 237 reviews
Rating 2 - Terrible. 13 out of 237 reviews

Reviews

Verified

8/10 Good

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy parking. Within walking distance of shops and restaurants.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was excellent! Super clean, comfortable, convenient, and spacious. Rooms are NOT soundproof since we could hear parties and traffic nearby. Breakfast fare was good, the service was lame.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Is a nice comfortable hotel just the priority to customer service is not there...
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

chantel

Liked: Cleanliness, amenities, property conditions & facilities
Super pretty room! Wish we had stayed for more than one night
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gustavo Ramiro

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025
Verified

8/10 Good

SERGIO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very good facility but very outdated the hotel has a huge potential to be excellent no air conditioning no fan only heat with over 76 degrees!!!
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Salomon Anaya

Liked: Property conditions & facilities
Disliked: Cleanliness
X
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dr Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Abril Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was too noisy, walking steps all days and most of the night.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Gabriela

.
Stayed 1 night in Aug 2025
Verified

8/10 Good

alberto antonio

.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación en buenas condiciones, AC un poco ruidoso.
Stayed 1 night in May 2026
Verified

8/10 Good

Guadalupe

Liked: Staff & service, property conditions & facilities
El Aseo de pisos deja que desear. El baño muy pequeño toallas muy gastadas. Pero bien en general
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Octavio O

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No vayan a rentar sus “Suites”, son malas, incómodas, pequeñas y calurosas. Nada tienen que ver con las fotos de su publicación
Stayed 1 night in Apr 2026
Verified

6/10 Okay

judith alejandra nieto

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel tiene una parte en construcción. Las habitaciones disponibles son oscuras, con alfombras muy sucias, camas duras, almohadas con relleno hecho bolas y limpieza deficiente (polvo, cabellos de otros huéspedes, etc.). Las ventanas no abren y el aire acondicionado no funciona (lo confirmamos con otros huéspedes) por lo que hacía muchísimo calor. El bufete de desayuno es malísimo. Para llegar al centro es necesario tomar taxi. Solo lo recomiendo si, como nosotros, quieren estar cerca del salón Miraval para un evento.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel viejo, con habitaciones limpias, aunque sin clima frío (solo ventilador), se sentían con humedad. La habitación estaba a un lado del comedor
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Las toallas muy viejas y las sábanas muy percibidas. Las almohadas huelen a sudor .
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel, muy cómodo, buen estacionamiento, instalaciones lindas (considero mejores las habitaciones estándar que las Jr), como puntos donde se puede mejorar están: la calidad del shampoo, jabón, toallas, y también la variedad en el restaurante.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2026
Verified

8/10 Good

FSUCROM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien !!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Saul

Liked: Cleanliness
TODO MUY Bien
Stayed 1 night in Mar 2026
Verified

8/10 Good

Victor

Liked: Staff & service, amenities, property conditions & facilities
Una de las habitaciones no estaba limpia cuando llegamos.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
No traje mascotas ni visite el gimnasio:(
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
Excelente servicio. Habitaciones muy limpias. Personal amable
Stayed 2 nights in Feb 2026