Does Kumara Serenoa by Lopesan Hotels have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Kumara Serenoa by Lopesan Hotels?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Kumara Serenoa by Lopesan Hotels on Oct 13, 2025 start from ￥25,990, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kumara Serenoa by Lopesan Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kumara Serenoa by Lopesan Hotels?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Kumara Serenoa by Lopesan Hotels?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Are there all-inclusive benefits at Kumara Serenoa by Lopesan Hotels?

Some rate plans available at this property are all-inclusive.

Where is Kumara Serenoa by Lopesan Hotels located?

Located in Maspalomas, this eco-certified hotel is 0.7 mi (1.1 km) from Maspalomas Botanical Garden and within 3 mi (5 km) of Yumbo Shopping Center and Maspalomas Dunes. Maspalomas Golf Course and Holiday World Maspalomas are also within 1 mi (2 km).

Kumara Serenoa by Lopesan Hotels Reviews, Deals & Photos 2025

About the neighborhood

Located in Maspalomas, a neighborhood in San Bartolomé de Tirajana, Kumara Serenoa by Lopesan Hotels is in a national park and near the beach. Salobre Golf Resort and Anfi Tauro Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maspalomas Dunes and Meloneras Beach. Lago Taurito Water Park and Maspalomas Botanical Garden are also worth visiting. Looking to get your feet wet? Snorkeling and windsurfing adventures can be found near the property.

Visit our San Bartolomé de Tirajana travel guide

10/10 Excellent

Ewa

Sep 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was really good from the start to finish!

Stayed 7 nights in Aug 2025

10/10 Excellent

Venujah

Sep 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay at Kumara. It was a great place for family; it has a shallow pool for small children as well as a small play area. The layout allowed us to stay outside our room whilst being able to watch our little one in these areas. The hotel was extremely clean. Only negative we have is food could be better for small picky eaters, by no means healthy but suggestions would include eg pizza, chicken nuggets; (there was more variety for adults).

Stayed 4 nights in Aug 2025

8/10 Good

Rubishaa

Jun 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very secluded and all nice staff, always accommodating and letting us know all the information required for our stay.

Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Dec 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect stay

Stayed 16 nights in Dec 2024

8/10 Good

Andrew

Nov 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed here a few times, it’s great for a relaxing break with a nice pool

Stayed 5 nights in Nov 2023

10/10 Excellent

Mark

Jan 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Lovely and peaceful. Nice rooms around a large pool which was heated in the winter. Beds are comfortable and bathrooms are lovely. Breakfast was ok, plenty of choice but can be busy. All staff were friendly and the entertainment (activities during the day and poolside and evening entertainers) were great. The only downside is the location, it’s a long walk to anywhere else or a taxi and the footpaths locally are terrible.

Stayed 10 nights in Jan 2025

10/10 Excellent

Kristie

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

I enjoyed my stay here, even though it was very short. Just to sleep before an early morning flight. I really appreciated how they assisted me in arranging a taxi to the airport the night before my flight. And, since I’d be missing the included breakfast, they packed me a bagged breakfast/lunch of donuts, a sandwich, an apple, and a bottle of water. Very kind of them and exceptional customer service. The room was also clean and comfortable. I’d stay there again and I definitely recommend it to other travelers. Thank you!

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Jun 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you

Stayed 3 nights in Jun 2023

8/10 Good

Taneli

Mar 22, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Holiday

Nice hotel, quiet location, good and clear rooms. Excellent pool area, clean and tidy common areas, cozy, I can recommend!

Stayed 7 nights in Mar 2023

10/10 Excellent

Katarzyna

May 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place outside noisy center!

Amazing place with amazing service!

Stayed 2 nights in May 2023

10/10 Excellent

Dragan

Apr 7, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful staff. Amazing pool and overall beautiful property.

Stayed 5 nights in Mar 2023

8/10 Good

ian

Apr 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel , location away from resort centres so need car or taxi , no amenities close by

Stayed 2 nights in Apr 2024

8/10 Good

Juan

May 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Recomendable

Stayed 1 night in May 2023

10/10 Excellent

Claire

Mar 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quite resort we was 20 girls on a hen do! We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day! Great for family’s and older people. They should provide free water in the rooms. And coffe in room is only one per person per day.

Stayed 3 nights in Mar 2024

10/10 Excellent

Dhruven

Aug 3, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5

Stayed 5 nights in Jul 2022

8/10 Good

Antonia

Feb 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing

Stayed 2 nights in Feb 2023

10/10 Excellent

Stephen John

Dec 27, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Adrianna

Dec 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the hotel was lovely, breakfast was very good, staff was very friendly and kind. The lady from entertainment team was great with pilates and stretching classes. However, there were a lot of 'hidden' fees which I didn't like. You want to play ball pool - pay; want to use safety box in your room? pay. You need to iron your clothes? you need to pay for laundry service per each item you need to iron. Also, if you opt in for all inclusive a lot of drinks are not included in it. It didn't matter much for me as i'm not a drinker. Location wise - if we didn't have a car it would be tricky as the hotel is bit far from main centre.

Stayed 5 nights in Dec 2024

6/10 Okay

Milos

Feb 15, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Far from everything

Hotel is really well maintained, looks completely new. Employees are nice and friendly… Pool is big and always enough sunbeds. But….. Its in middle of nowhere, nothing is nesr and impossible to ealk when it gets dark as barely have any street lights. Most guests are golfers and bikers… Bed is to short, never had a bed where my legs were hanging out, and i am regular hight…. And last the worst, every day we had a at least one cockroach… thats was really frustrating…. We wouldn’t come again or recommend!!

Stayed 7 nights in Feb 2023

6/10 Okay

Michael Joseph

Sep 15, 2022

Liked: Property conditions & facilities

Disliked: Cleanliness

Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range

Stayed 11 nights in Sep 2022

8/10 Good

JAY

Jul 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Decent place with nice pool area

The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time). There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool. Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature. Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself. Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels. Service was friendly enough and efficient. Parking is available outside.

Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveler

Jul 22, 2022

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Broken A/C

Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend.

Stayed 4 nights in Jul 2022

10/10 Excellent

Cléo

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super séjour ! Avec une belle piscine et une belle chambre nous reviendrons avec grand plaisir !

Stayed 6 nights in Apr 2025

10/10 Excellent

Paul

Jun 22, 2025

Stayed 2 nights in May 2025

10/10 Excellent

Elisabeth Marthafina

Jun 18, 2025

Stayed 6 nights in Jun 2025

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Kumara Serenoa by Lopesan Hotels Reviews

Reviews

Wonderful

9.2/10

9.2/10

8.8/10

9.4/10