Within 30 minutes of checking in, I got onto one of the bunk beds to lay down and instantly had a giant cockroach crawl onto my face that came from underneath the pillow! The giant roaches fly too! The Host Tania Fuentes, did not care nor has she refunded my stay, (which I did not stay at all) and had to pay out of pocket for a hotel for all my guests (8). The host is a robot, she has no sympathy toward me or my family and does not care about your experience at her property, she just wants your money. It was a nightmare and still is because she has not refunded me my stay, after I sent in proof of the Roaches that are clearly on the bunk beds. She also shows misinformation on her pictures. She’s showing an additional room with just 2 twin beds but there is no such thing! She’s making it seem like you can comfortably sleep 11 people at her property, but it is false! Everything has been reported to Vrbo, and I have been waiting for their “health and safety” department to get back to me on the case. (Which is another nightmare because they keep hanging up on me). Hopefully this gets resolved soon!