2/10 (非常に不満)
宿泊されたお客様
家族旅行
2025 年 1 月 27 日
良かった点 : 清潔度
気になった点 : 客室の快適度
FYI. Know before you book
There are a few things you should know before you book. This property is nice. We had a good stay, but immediately upon arrival you will realize that there are many rules to abide by or you will lose your deposit. It became a running joke between all of us during our stay. We were actually very careful to try to do everything correctly so that we would not lose the deposit. We took very good care of the home. The day after checkout i recieved an email explaining that we had broken the rules and stained two wash clothes. They stated that after washing and bleaching the stains would not come out. Okay, i understand, how much could two wash rags cost? They deducted $53 from the deposit for two wash rags. Believe me, the house has decent towels but not this level of quality. We stayed 3 nights. I was shocked to be charged $53 for two wash clothes, it seems excessive. Be warned, if you accidentally spill something and use the towels to clean it up, it may cost you more to clean up you spill then it cost to stay the night. I have attached the photos they sent me to back their claim. I would have not given a second thought to $10. All towels, sheets, and linens are white, so be careful.
宿泊されたお客様
2025 年 1 月に 3 泊滞在