サライナ ホテル

「Buyer beware! Paid for extra protection and the day of the stay I couldn't find my purse and I was told I couldn't check in without my license and visa which were in my purse. I called Expedia and Ameristar and each of them blamed the other. I see this as Expedia's chance to do the right thing. They didn’t. I got the same response for both emails I sent. Been using Expedia for everything. Very disappointed. I am not using Expedia again. If you choose to, know the extra protection doesn't...

「The spa and pool were amazing. The room was clean and very comfortable.」

「We really liked it there. Peaceful, quiet and gorgeous view from our dome. Some staff, although all were nice, were not up to par on their jobs, but it is a new resort and they have some things to work on. We would go again in a heartbeat.」

「No housekeeping all weekend. Had to call and ask for extra towels twice.」

「My wife and I ran a ski lodge for about ten years when we were younger, and this inn is very close to the ideal inn we had in mind back then. It was a wonderful stay, and we now have another place we would like to visit again. Thank you very much.」

「Great room. Only downside was that the restaurant didn’t open for breakfast until 8 am.」

「Lovely hotel with helpful staff!」

「歯ブラシがないのと、隣の部屋の音が聞こえるのが残念。 部屋は清潔で、スタッフはとても親切な対応でした。安心して過ごせました。」

「Incredibly clean room and wonderful stay! We were expecting the slow wifi and limited cell phone signal which was actually nice to keep us focused on connecting with nature. The staff were so helpful and kind and it was a great location close to the national park but very peaceful.」

「I ordered the room near the eleveter because my legs are bad, but wasn't. My room wasn't housekeeping at two days, and I called and told the circumstances and to need new towels and water to front desk, but nobody delivered.」

「Wonder what is the resort fee was?while theres no pool or anything for entertainment aside from Casino it self」

「There was actual mold in our shower. It made me concerned about everywhere else in the room」

「ビジネスのために４泊しましたが、支払いに関する疑問があり、後日問い合わせをしましたが、ひどく不誠実な対応でした。 クレジットカードの情報などを提示する場合には、十分気をつけたほうがよいです。 なお、施設は新しいので、比較的きれいでしたが、周辺にレストランなどがほとんどないので、車がないと不便な場所です。」

「They got me booked for the wrong date and would not refund my money even though 10 minutes after making the reservation I saw the confirmation email and called them and Expedia to cancel..no exceptions..they kept my money and called me a no show」