Salem Vacations from ￥455,464

Everything was clean. The only problem I had was room service. I was missing wash cloths for 2days. I called for it and never received it.

Everything was great except you would think that the hot pools/jacuzzi was really made for adults to relax and open their pores. Was warm for the kids to jump in and out, swim and play in making it dirty.. No room for adults and was definitely not hot enough. Really needed this to relax.The first time I went to Moon Palace it wasn't working....Now I give up

We stayed post Melissa and they were working very hard to on repairs. The Signature side was being worked on as it was hit the hardest so we were placed in a third floor ocean view room. All the restaurants were open and events were taking place at various times. We happened to be there for their champagne tree lighting ceremony and it was beautiful. We have stayed at this resort a few times now and always love it. The staff are always super friendly and accommodating. We will likely return in the future.

The entertainment team is the best!

We have stayed at this place 4 times now and every time it is amazing. The rooms are nice, the ammenities are great. The price is realistic for the experience you receive. The only thing i would say is some of the staff just seem unhappy to be at work, everytime we stay there this has been the case. Highly recommend this hotel experience to anyone looking for a great all inclusive resort.