外観

ヒルトン ガーデン イン デイビス ダウンタウンの口コミ

3 out of 5

口コミ

8.0

とても良い

評価 10 - 604 件の口コミ中 288 件が非常に良い" "
評価 8 - 604 件の口コミ中 143 件が良い" "
評価 6 - 604 件の口コミ中 87 件が普通" "
評価 4 - 604 件の口コミ中 50 件が不満" "
評価 2 - 604 件の口コミ中 36 件が非常に不満" "

8.4/10

清潔度

8.6/10

スタッフとサービス

7.8/10

設備とサービス

8.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

2/10 (非常に不満)

Kenichiro

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 29 日)
Thank you for sharing your feedback, Kenichiro.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

2/10 (非常に不満)

yasutaka

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 5 月 6 日)
Thank you for sharing your feedback, Yasutaka. We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliper service our guests are accustomed to.

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
2021 年 12 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2021 年 12 月 23 日)
Thank you for taking the time to share your feedback. While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

8/10 (良い)

KENTO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 12 月に 9 泊滞在
Customer Serviceからの返信 (投稿日 : 2021 年 1 月 24 日)
Thanks for the 4/5 rating, Kento! We're thrilled you enjoyed your time at Hilton Garden Inn Davis so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 (非常に良い)

Noriko

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 1 泊滞在
BCからの返信 (投稿日 : 2020 年 1 月 31 日)
Dear Noriko, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We know how important a good night’s sleep is. Please contact me directly if there is anything else we can do for you at this time. Sincerely, Bing Chang Front Desk Supervisor

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly, relaxed and sleek, all at once
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Jennifer,Thank you very much for taking the time to share with your fellow travelers your positive experience you had during your recent visit to Hilton Garden Inn Davis.Your feedback is very much appreciated, will be shared with the rest of the team and the colleagues will be recognized for their efforts.Thank you again for staying with us and we hope to see you again in the near future.Sincerely,Cosmin

6/10 (普通)

Teresa D.

良かった点 : スタッフとサービス
Thanks!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Carolyn、Vista

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone I encountered on my recent stay was very friendly and helpful. My favorite was Roman at the front desk. So polite and helpful. Great job, team.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Carolyn,Thank you very much for taking the time to share with your fellow travelers your positive experience you had during your recent visit to Hilton Garden Inn Davis.Your feedback is very much appreciated, will be shared with the rest of the team, and Roman will be recognized for his efforts.Thank you again for staying with us, and we hope to see you again in the near future.

8/10 (良い)

Merlin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Way too expensive for room I got and included NO BREAKFAST For that much money break should be included They served breakfast for $15
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Merlin,Thank you very much for taking the time to share your thoughts on your recent visit. The feedback regarding breakfast pricing has been noted, and we appreciate your perspective. We are grateful for your stay and hope to welcome you back again in the future.

10/10 (非常に良い)

Ann

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice area.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Ann,It's great to hear you appreciated the location of the Hilton Garden Inn Davis. Your positive feedback is valuable to us. We aim to provide an enjoyable experience for all our guests, and we are delighted you had such a pleasant stay. We look forward to your return visit soon.

6/10 (普通)

Elah、Oak Park

ペット同伴の旅行, 家族旅行
The train horn is a bit disturbing. Mostly the loud horn at 5am. They over charge for the dog. $50
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Elah, your feedback is crucial for us. It's disappointing to hear that the train horn caused disturbance during your stay and you found our pet fee to be higher than expected. We want our guests to have a restful experience and we always aim for fair and transparent pricing. Your comments will be shared with the team to review and make essential improvements. We hope to have the opportunity to better serve you in the future.

8/10 (良い)

Mozhgan

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Great central locatiin
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Hello Mozhgan,We appreciate you sharing your experience at Hilton Garden Inn Davis. It's delightful to know you found our location advantageous. Your feedback is valuable and will certainly be shared with our team members. Thank you for choosing us, and we eagerly anticipate your return in the near future.Warmly,Cosmin

10/10 (非常に良い)

William e

良かった点 : スタッフとサービス、施設のコンディションと設備
Reception was terrific
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
William,It's wonderful to hear that you found the welcome at Hilton Garden Inn Davis to be outstanding. Your encouraging words are very much appreciated and will be shared with our team members. We're truly grateful you chose to stay with us and look forward to your return in the near future.Best Regards,Cosmin

10/10 (非常に良い)

Phong、Santa Ana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Phong,It's heartening to know your recent visit to Hilton Garden Inn Davis met your expectations. Your kind appraisal is greatly valued. The positive findings you shared will be passed on to our fellow team members.Thanking you once more for choosing to stay with us. We eagerly anticipate your return in the not-too-distant future.Warm regards,Cosmin

8/10 (良い)

JUDITH

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Location within downtown area to walk to anything needed, school, coffee shops, restaurants, movie theaters and more
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Judith,We're thrilled to hear that you enjoyed your stay at Hilton Garden Inn Davis. It's lovely that our central location made your visit convenient and memorable. We believe that accessibility to local attractions truly elevates the guest experience. Your positive feedback will surely encourage our team members. We look forward to your return in the future.Best Wishes,Cosmin

4/10 (不満)

Helle Flindt

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Rooms and hallways were very run down and there were holes in the bed linen and scuff marks on the walls etc
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Helle, we appreciate you dedicating time to provide feedback.However, it's disheartening to learn that the condition of the rooms and overall facilities didn't meet your expectations and we apologize for any inconvenience caused. Quality assurance is paramount, thus this information is significant, as improvements are continuously being sought. We still hope to have another chance in the future to provide you with the experience you expected.

6/10 (普通)

Helle

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The property is run down and the rooms are banged up and scuffed It used to be very nice but they need to upgrade it A room at more than $240 needs to in better condition
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Helle,We appreciate your comments about the condition of the property and our rooms. We always strive to maintain the highest of standards, and comments such as yours are valuable in this endeavor. Please be assured that we're committed to constant improvement and your feedback plays an integral part in that process. It's our hope to have a chance to better serve you in the future.

10/10 (非常に良い)

Ramon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Ramon,It is heartwarming to know you had such a favorable experience at Hilton Garden Inn Davis. Your feedback is valuable and will certainly be shared with the rest of the team, acknowledging their efforts.We value your patronage and anticipate welcoming you back in the future.Sincerely,Cosmin

10/10 (非常に良い)

Christine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fave place to stay in Davis! Close to campus, restaurants and shopping!
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Christine, it's heartening to know that Hilton Garden Inn Davis is your favorite choice when visiting Davis. We're happy to hear you enjoyed our close proximity to campus, dining, and retail outlets. We highly value your feedback and it will inspire our team members' efforts. Once more, thank you for choosing us. Rest assured, we eagerly await your return.

10/10 (非常に良い)

Steve

良かった点 : 清潔度
Modern and clean
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Steve,It's a delight to hear about your recent positive experience at Hilton Garden Inn Davis. We're glad you appreciated our clean and contemporary setting. Your valuable feedback will certainly be shared with our team members. Thank you for choosing to stay with us, and we eagerly anticipate your return in the near future.Sincerely,Cosmin

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a lovely hotel and the staff members are so kind and helpful. The train does pass by in the night but we went right back to sleep.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Hello Jennifer,We appreciate your kind words about your recent stay at Hilton Garden Inn Davis. It's delightful to hear how you found our hotel to be charming and our team members supportive. We understand the passing train can be noticeable and are relieved to hear it didn't significantly impact your restful night. We look forward to welcoming you again in the not-too-distant future.Best Wishes,Cosmin

10/10 (非常に良い)

Bruce

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very conveniently located in Downtown Davis. Walkable distance to all dining and entertainments best of all felt safe around town. Hilton was great clean and quiet. I will return here for sure.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Bruce,Thank you for sharing the delightful experience you had at Hilton Garden Inn Davis. It's terrific to know that our central location was beneficial to your visit, allowing easy access to local dining and entertainment.We appreciate your kind words about our quiet, clean environment. Feedback like yours motivates our team members further. We eagerly anticipate your return visit.

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Accomidating
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Michelle,We're thrilled to hear you found Hilton Garden Inn Davis to be accommodating during your stay. It's our priority to ensure you have a pleasant experience. Your feedback is treasured and we'll certainly communicate it to the rest of our team. Again, thank you for choosing to stay with us, and we're excited to host you again soon.Sincerely,Cosmin

10/10 (非常に良い)

Timothy

カップルで旅行
Yup
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Timothy, we appreciate your positive feedback about your experience at Hilton Garden Inn Davis. Your kind words will certainly be shared with our team. We eagerly look forward to your return in the not too distant future. Sincerely, Cosmin

4/10 (不満)

Tianren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
They don’t provide any of the slippers and shavers. And also they don’t have tub for the shower.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Tianren,The team appreciates your feedback about the absence of certain amenities and the shower design. Addressing these concerns is paramount as we constantly strive to enrich the guest experience. We sincerely value your choice to stay with us and we'd appreciate the opportunity to serve you better in the future.

10/10 (非常に良い)

Lillyan

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was good
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Lillyan,It's great to hear you had a pleasing stay at Hilton Garden Inn Davis. We endeavor to ensure our guests have an enjoyable experience. Your feedback is valued and will be conveyed to our team members. We appreciate your stay with us and eagerly anticipate your return in the future.

6/10 (普通)

Anita

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The 2nd floor was suppose to be secured it was not it was next to the train tracks anyone could have entered the property without a key
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 5 日)
Anita,We are glad you chose to stay with us and appreciate you sharing your thoughts. We understand your concerns about security on the second floor and proximity to the train tracks. Your feedback is invaluable as we aim to continuously improve our guests' experiences. We assure you that the safety and well-being of our guests is our top priority, and we hope to have the chance to better serve you in the future.

4/10 (不満)

Tatiana

2024 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Tatiana,We see you've rated your recent stay with us and we are disheartened to learn that the visit wasn't up to your expectations. We're committed to providing our visitors with the finest experiences and regret any disappointments you might have experienced. Your feedback is valuable in aiding us to elevate our standards and services.Thank you for giving us your time. We hope for another chance to exceed your expectations on a future visit.

6/10 (普通)

Sandhya

良かった点 : 清潔度
just across from the train station and noisy trains went by all night also the original room I booked was not available which was disappointing
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 28 日)
Sandhya,Thank you for your feedback. We sincerely regret that you found the surroundings somewhat bustling with railway noise and that there was a mix-up with your room preference. Rest assured, our team will strive harder to ensure a peaceful and pleasant stay for all our guests moving forward. Your patronage is valued, and we hope you consider us for your future stays.

10/10 (非常に良い)

Carol

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Carol,We're thrilled to hear about your positive experience during your stay at Hilton Garden Inn Davis. The entire team appreciates the time you took to share the feedback with fellow travelers. They'll certainly be acknowledged for their hard work and efforts in making your visit a memorable one. We are eagerly looking forward to your next stay with us in the near future.

10/10 (非常に良い)

Christine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent service and comfortable hotel! Walking distance to UC Davis.
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Christine,It's great to hear about your positive experience at Hilton Garden Inn Davis. We're pleased to know you appreciated the excellent service and comfort during your stay. It's convenient that our property's location enabled you to easily explore UC Davis on foot. We're glad you chose us and hope to welcome you back in the near future.

8/10 (良い)

Christian

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 21 日)
Christian,It's rewarding to know that your recent visit at Hilton Garden Inn Davis was a positive one. Your commendation means a lot and will surely be conveyed to our team members as recognition of their efforts. Do know that your patronage is greatly valued and we're eagerly looking forward to hosting you again in not-so-distant future.Best Regards,Cosmin

2/10 (非常に不満)

Fabio

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not a regular Hilton
This is some former hotel they slapped a Hilton logo on. The box springs were squeaky and clunked around every time we moved in the bed. The walls are thin and people constantly slamming doors and yelling until 3am. The fan/AC did not work at all the room was stuffy and warm all night.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 19 日)
Fabio,We regret to hear that your stay did not meet your expectations. We apologize that you encountered issues with your bed and loud sounds disturbing your peace. Your comfort is our priority and we lament any HVAC issues you faced in maintaining the room's temperature. We do make ongoing updates and are always striving to improve the experience we offer guests. Your observations will be utilized in our ongoing efforts to improve. We appreciate your feedback and hope we can host you again in the future to prove we can do better.

10/10 (非常に良い)

jimmy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you for sharing, Jimmy!At Hilton Garden Inn Davis, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

8/10 (良い)

Lupe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our stay was amazing walking distance to anything and everything amazing shops. The only thing that I could request is for Hilton to invest in new beds other than that breakfast staff and location very convenient I
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 12 日)
Lupe,We appreciate you sharing your wonderful experience at the Hilton Garden Inn Davis. It's great to hear that our prime location provided convenience for your stay. We take your feedback regarding our beds into account as we strive to constantly improve our guest satisfaction. Your commendation about our breakfast and our team members is much appreciated. We look forward to hosting you again for another amazing stay.Best Regards,Cosmin

10/10 (非常に良い)

Jacqueline

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff was amazing! I made a mistake making my reservation and showed a week earlier. They worked with Hotels.com and they were able to accommodate me. Best experience! And the hotel was wonderful.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 4 日)
Hello Jacqueline,We're overjoyed to hear about your high praise for Hilton Garden Inn Davis. It's wonderful that our team members were able to promptly assist with the mishap in your reservation and accommodate you accordingly. Your words of appreciation regarding your overall experience with us will certainly be passed on to the rest of the team. We thank you again for choosing to stay at our property and eagerly anticipate your return in the foreseeable future.

8/10 (良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It says breakfast buffet, but it is just continental breakfast.
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 4 日)
Michelle, thank you for your feedback on your recent stay. It's noted your experience about the breakfast offerings. We aim to present clear and accurate descriptions of our facilities, and regret any misunderstanding. Your insights will be shared with our team members for improvements. We appreciate your choice to stay with us at Hilton Garden Inn Davis, and hope to welcome you back soon.

10/10 (非常に良い)

Tereso

2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 30 日)
Tereso,We appreciate that you took the time to rate your stay at Hilton Garden Inn Davis. It's wonderful to see that your experience with us was a positive one. Your kind feedback will surely inspire our team members and they'll be recognized for their efforts. Thank you for choosing to stay with us and we eagerly anticipate your return visit.

10/10 (非常に良い)

Amy

2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Amy,It's wonderful to hear of your positive experience at Hilton Garden Inn Davis. Your commendable ratings will certainly be shared with our colleagues as a token of their hard work. We are glad to have hosted you and eagerly await your return in the not-too-distant future.Kind regards,Cosmin

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you for the amazing rating, Alexander!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hilton Garden Inn Davis soon!Thanks again for leaving your feedback!

10/10 (非常に良い)

Jesus

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 23 日)
Jesus,It's outstanding to know you had a fantastic experience at Hilton Garden Inn Davis. We appreciate the time you've taken to share your high regard. Rest assured we'll share your feedback with our team members, and they will be acknowledged for their dedication. We are grateful for your visit, and eagerly anticipate your future stays.

10/10 (非常に良い)

Steven

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 21 日)
Thank you for the perfect rating, Steven!We are very pleased to hear that you had a wonderful stay at Hilton Garden Inn Davis. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

8/10 (良い)

Cindy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 9 日)
Cindy, we're delighted to know your recent stay at the Hilton Garden Inn Davis met your expectations. Your feedback is an invaluable resource and will certainly be shared with the rest of our team. Our colleagues will appreciate the recognition for their efforts. We greatly value your patronage and look forward to your return in the future.

10/10 (非常に良い)

Barbara

2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Barbara,It's wonderful to hear that your recent stay at Hilton Garden Inn Davis was a positive one. We greatly appreciate you taking the time to share your glowing rating with other travelers. Feedback such as yours serves as encouragement to our team members. We would like to express our gratitude for choosing to stay with us. We eagerly await the chance to welcome you again in the near future.

10/10 (非常に良い)

Melody

2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 8 日)
Thanks for sharing this perfect rating, Melody!We're thrilled to hear you enjoyed your stay at Hilton Garden Inn Davis! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 (非常に良い)

Cathey

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for the great rating, Cathey!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hilton Garden Inn Davis! We hope you plan on staying with us again soon!We're looking forward to your next visit!

6/10 (普通)

Deborah

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 31 日)
Deborah,As the rating was neutral, we're eager to hear how we can improve. Your direct feedback is crucial in helping us understand where we might have missed the mark. We hope to have the opportunity to better serve you in the future. We appreciate you choosing to stay with us.

10/10 (非常に良い)

Peter

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 31 日)
Peter, thank you for your stellar rating! We wholeheartedly appreciate your support for Hilton Garden Inn Davis. We're delighted to know our remarkable changes have added to your experience, from our freshly renovated spaces to the revamped menu at Seasons Kitchen & Bar, crafted by our new talented chef.With our General Manager, Cosmin Nicula, infusing key changes, we continuously strive to elevate our guest experiences. Hopefully, our prime location also positively contributed to your Davis adventure.Do consider reaching out to our sales team if you're planning to attend or organize a group event in the future. We're assured you’ll appreciate the fully functional elevator, ensuring a seamless transit through the hotel.Looking forward to welcoming you back to experience more of the enriched ambiance and delicious culinary twists. Rest assured, your next stay will be even better.

10/10 (非常に良い)

Wendy

2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 24 日)
Thanks for the amazing rating, Wendy!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton Garden Inn Davis!

6/10 (普通)

Hong

良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 21 日)
We appreciate the feedback, Hong.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.