First class staff throughout.
Especially helpful with specific difficulties
Best breakfast service in a long time and we take plenty of weekend holidays
Sean Alexander
2025 年 7 月に 2 泊滞在
8/10 (良い)
Richard
グループ旅行
2025 年 6 月 15 日
良かった点 : 清潔度、スタッフとサービス
The room was clean and functional.
Generally the whole building needs updating looks a bit tired.
Richard
2025 年 6 月に 1 泊滞在
6/10 (普通)
Sugathan
2025 年 6 月 3 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Great staff. Attentive service. But needs a refurbishment though.
Sugathan
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
Stephan
2025 年 5 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
Unbeknownst to us, we were upgraded to a very specious, well kept room that we felt very comfortable in. The breakfast included was also a surprise and very good. We appreciated the sincerity of those who were so helpful to us during our stay.
Stephan
2025 年 5 月に 2 泊滞在
8/10 (良い)
Mark、Brighton
2025 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location for everywhere I was going to. Informative and good service. Comfortable and quiet room. Interesting shower gel.
Mark
2025 年 5 月に 1 泊滞在
6/10 (普通)
Patricia
2025 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス
I needed parking and the hotel has a free parking facility for its clients, a big plus. The staff was friendly and cooperative. The breakfast was as hearty as you wish it to be and service was prompt. The central location of the hotel was ideal.
This quaint old-fashioned hotel does not have an elevator but knowing this in advance helps. There were no toiletries -minor inconvenience. The price was reasonable and the room and bedding clean. I had no need for any of its other services. If I had to return to the area, I would be content to stay there again.
Patricia
2025 年 4 月に 3 泊滞在
8/10 (良い)
John
2025 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good position in the town and very good value for money. Good atmosphere.
John
2025 年 4 月に 1 泊滞在
8/10 (良い)
sinead
2025 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My twin room was spacious and spotlessly clean. Do note that this is an older building, and there is no lift.
Staff were friendly and helpful.
sinead
2025 年 4 月に 5 泊滞在
10/10 (非常に良い)
Sebastian
2025 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vi blev positivt överraskade när vi blev "uppgraderade" till ett lite större rum i en annan byggnad. Tillmötesgående personal.
Sebastian
2025 年 4 月に 5 泊滞在
8/10 (良い)
Steven
家族旅行
2025 年 4 月 17 日
良かった点 : スタッフとサービス、客室の快適度
Russell Hotel
Excellent situation only 2 minutes walk from the town centre with free onsite parking. The staff are friendly with excellent service during breakfast time. The rooms are comfortable, if a little dated and the whole place would benefit from being freshly decorated. This is only a minor issue and I would happily stay there again in the future.
Steven
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Tamara
出張
2025 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent for work trips.
Really pleased with my stay. Would highly recommend.
Tamara
2025 年 4 月に 4 泊滞在
4/10 (不満)
Pranav
出張
2025 年 4 月 9 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Stayed here for two nights.
Cons -
- No lift.
- No concierge
- Food is average at best.
- Shoddy looking rooms and furniture.
- Overpriced
- Noise from neighbouring rooms very audiable in your room
- Poorly lit/Dim lighting
Pros -
- Close to town centre and railway station
- Quiet surrounding
Wouldn't rebook unless I really had to.
Pranav
2025 年 4 月に 2 泊滞在
6/10 (普通)
Kenneth
カップルで旅行
2025 年 4 月 3 日
良かった点 : スタッフとサービス
Shower didn't work
Kenneth
2025 年 3 月に 1 泊滞在
6/10 (普通)
Christopher
グループ旅行
2025 年 3 月 31 日
気になった点 : 施設のコンディションと設備
Cheap, rooms were very dated I was expecting to see Rigsby in the hotel. Other clientele in the hotel were something to be desired but not hotels fault.
Christopher
2025 年 2 月に 1 泊滞在
8/10 (良い)
Chris
出張
2025 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Working in the area
Nice budget hotel, close to my job and also very close (5 min walk) to the town centre.
The room was very spacious although dated in decor and furniture.
Temperature control was good and the en suite facilities were very good.
The staff were pleasant and helpful.
The breakfast was very good, freshly cooked rather than warmed up buffet style which was much better.
I think the only negative was the tiny TV at the far end of the room 📺🤔
Chris
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Michael
2025 年 2 月 22 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
The Russell Hotel
The Russell Hotel is a good place to stay very close to Royal Tunbridge Wells amenities and attractions.
We stayed here because we were going on the Spa Valley Railway Cheese Train on the Saturday afternoon and the hotel was an close enough to walk everywhere.
Michael
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
Fiona
出張
2025 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommend
I would highly recommend staying at the Russell Hotel. It is situated just minutes from the town centre. The staff are warm and welcoming and helpful. The room and bathroom were both spotless. The bed was comfortable and made with crisp, cotton sheets. I enjoyed a good nights sleep. Breakfast was beautifully cooked and delicious.
Fiona
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Christopher
カップルで旅行
2025 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were friendly and helpful, nothing was too much trouble. Clean room, with all the facilities you might expect. Excellent breakfast
Christopher
2025 年 2 月に 2 泊滞在
6/10 (普通)
Leigh
グループ旅行
2025 年 2 月 15 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Great staff
The hotel/rooms are very dated and tired but……the bed linen, towels and bathroom were clean and fresh.
The staff are amazing, friendly, chatty and went above and beyond to accommodate our stay. Great breakfast too
Leigh
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
JESUS
2025 年 2 月 10 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
JESUS
2024 年 12 月に 4 泊滞在
10/10 (非常に良い)
Alex
出張
2025 年 2 月 8 日
Great Value Hotel.....5 stars
Great breakfast.
Very comfortable and clean room.
Staff were very helpful and friendly.
Great value and would highly recommend...5 stars.
Alex
2025 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2025 年 2 月 3 日
良かった点 : 清潔度、スタッフとサービス
This is a lovely old Victorian building, quote central in Tunbridge Wells, the rooms were small, but clean and warm. The staff were all very nice and friendly, accommodating and helpful. The breakfast was good, nothing fancy but nice nonetheless.
The bed wasn't very comfortable and the TV was tiny.
The whole place seemed somewhat faded and a bit tatty, definitely very dated (the bathrooms and furnishings especially), but it was adequate for a couple of nights.