「口コミの高さから2日間利用させてもらいました。スタッフの方々がとても丁寧かつ親切でゆっくりすることができました。
また、チェックアウトの日に雪の影響により、交通手段がシャットアウト。どうなることかと思いましたが、ダウンタウンとフェリーまで車を出して下さり、観光まで楽しむことが出来ました。言葉で伝えきれないほど感謝でいっぱいです。
ビクトリアに来た際には、是非とも宿泊することをおすすめします。本当に最高の対応をありがとうございました。
Thank you for 2days. I was glad to stay here because they were so kind and excellent. I’ll recommend this hotel. 」
「There are no stores unless you take a bus to downtown, and it is difficult to buy food easily. Also, at noon, the cleaning staff unlocked our room and entered without permission, which was scary. It was very unusual for a hotel not to provide a tag or magnet that said "no cleaning required," which was very annoying.」
「Hostess Jennifer at the front desk’s customer service skills is simply unparalleled. This hotel’s architecture is unique and cozy and your pet is welcome. There is ample parking, and a short walk to public ocean access to a 17km walking trail if you wish. The attached pub and grill’s food is delicious. The bedding is literally perfect. If you want to be comfortable and travel with your dog and want to be well taken care of this hotel offers exceptional service and quality」