Novotel Rotorua Lakeside

Property class: 4.5

Choose dates to view prices

Located close to Polynesian Spa, Novotel Rotorua Lakeside provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the 6 hot tubs. The on-site international cuisine restaurant, Atlas, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a gym.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
The current price is ￥15,738
￥18,099 total
includes taxes & fees
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Twin Room, 2 Queen Beds, Lake View

A hotel room with two beds, a large window with a view, a framed picture on the wall, and a nightstand with a lamp.

Twin Room, 2 Queen Beds, Lake View

7.4 out of 10
Good
(29 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Room

Junior Suite, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)
  • Lake view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

A modern living room with a sofa, a coffee table, and a staircase with glass railings.

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 3 Bedrooms

A spacious living area with a sofa, armchairs, a coffee table, and a large window.

Royal Suite, 3 Bedrooms

  • Lake view
  • 245 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, Accessible, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, City View

Room

Twin Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(79 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, City View

7.8 out of 10
Good
(44 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

A hotel room with a large bed, a sofa, a small table, and a view of the sea.

Room, 1 King Bed, Lake View

7.8 out of 10
Good
(16 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Located in Inner City, a neighborhood in Rotorua, Novotel Rotorua Lakeside is in a shopping district. DriftKartz and Rotorua Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Whakarewarewa Thermal Reserve and Rainbow Springs Kiwi Wildlife Park. Sir Howard Morrison Performing Arts Centre and Lakes Performing Arts Centre are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Rotorua travel guide
Map
3201, Rotorua, 9-11 Tutanekai St, P O Box 348

What's nearby

  • A covered pedestrian area with a prominent 'EAT STREAT' sign, outdoor seating, and various shops.
    Eat Street
    2 min walk - 0.2 km
  • A group of men performing a traditional dance with long sticks in a tropical setting with dense foliage and wooden structures.
    Tamaki Maori Village
    5 min walk - 0.5 km
  • Rotorua i-SITE Visitor Centre
    2 min walk - 0.2 km
  • Rotorua Night Market
    2 min walk - 0.2 km
  • Rotorua Central Mall
    8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Restaurants

  • Poco.
    2 min walk
  • Thai Central Restaurant Rotorua
    6 min walk
  • CBK Craft Bar & Kitchen
    3 min walk
  • El Mexican Zapata
    2 min walk
  • The Early Bird Coffee
    3 min walk

About this property

Novotel Rotorua Lakeside

  • Luxury hotel near Polynesian Spa
  • Consider a stay at Novotel Rotorua Lakeside and take advantage of a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the 6 hot tubs. The on-site international cuisine restaurant, Atlas, offers breakfast, lunch, and dinner. Free WiFi in public areas, with speed of 50+ Mbps, is available to all guests, along with a bar and a gym.
  • Other perks at this hotel include:
    • An indoor pool and a children's pool
    • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
    • An electric car charging station, express check-out, and express check-in
    • An elevator, free newspapers, and a computer station
    • Guest reviews give top marks for the breakfast, helpful staff, and location
  • Room features
  • All 199 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and air conditioning. Guest reviews give good marks for the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with showers and shower/tub combinations
    • LED TVs with digital channels
    • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Novotel Rotorua Lakeside have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6 AM–11 PM.

How much does it cost to stay at Novotel Rotorua Lakeside?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on Oct 30, 2026 start from ￥15,738, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Rotorua Lakeside pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 15.00 per night. Limited spots are available.

What time is check-in at Novotel Rotorua Lakeside?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Rotorua Lakeside?

Check-out is at 11 AM. Late check-out is available for NZD 20 (subject to availability).

Where is Novotel Rotorua Lakeside located?

Located in Inner City, this luxury hotel is within a 10-minute walk of Rotorua Night Market and Polynesian Spa. Rotorua i-SITE Visitor Centre and Sir Howard Morrison Performing Arts Centre are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Rotorua Lakeside Reviews

7.8

Good

7.8

Cleanliness

7.8

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great for family travel.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and nice pool. It was close to lots of restaurants and things to do in Rotorua
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, location was perfect write near Eat Street and the thermal pools in the hotel were a hit with the whole family.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean . Good location and had free washer and dryer which was great as we were tracing back to Australia and could get all our close clean before we flew back
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was really nice room nicely played out and great to have sky
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Rooms, bar, restaurant, lobby, pool, views, breakfast etc were great! Lovely ambience and perfect location! Annoying that even at 2pm rooms for us and a lot of guests were not available for check in and the bar although lovely was not staffed so you would have to go looking for staff to get a drink even though the bar was full and people were wanting drinks - many looked around for refills and gave up with no staff on
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geothermal pool was relaxing
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Great location. Our room was a good size, comfortable bed and a great view, however the bathroom was a little tired and does require an upgrade.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location. Proximity to Eat Street and Lake Rotorua. Wonderful views. Property is well equipped with facilities such as pool and spa. Staff are friendly, especially the breakfast team. Praises to the ladies at the breakfast area, hardworking, polite and welcoming. Property and rooms are very tired, needing renovation throughout all rooms.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay and friendly helpful staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great central city hotel with friendly and helpful staff. We went as a family of 4 and had a nice big room for all of us. The kids particularly enjoyed the buffet breakfast! The staff were helpful with parking options and with access to the storage rooms for our bikes. We would definitely stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet selection, good indoor hot pools, nice bar if you wanted a drink. Our room was basic (as we selected) and was clean enough, had all the sky channels. There were 2x EV chargers if you have an EV vehicle.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The lobby and bar were really nice! The staff were friendly and helpful. The carpet in the rooms were worn and dirty. The bed was comfortable.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, the service was perfect , location awesome great place to stay
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing stay. Our room was not ready at 2:30 pm, and we received poor communication about when it would be available. Once checked in, the water was unavailable for around two hours. The room had a dirty/stained carpet, rusty bathroom fittings, and a loose tap that came off. We also couldn't contact reception as the phone went straight to voicemail. We had booked a city-view room but did not receive the room/view we had reserved. Parking was limited despite the additional cost, there was no porter assistance, and the pool was very small. We were also uncomfortable after seeing drink vouchers offered to some non-ethnic guests experiencing delays while we were not offered the same. Overall, well below the standard I expected from Novotel.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was varied and frest. Pool facilities great with kids. Generous rooms with comfy beds.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Natural pools were nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff was very helpful & the facilities were great! ill definitely look to stay here again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great value for money as we had a good last-minute deal. Enjoyed the stay. And the Spa was the highlight. Friendly staff. Great atmosphere. Well located. Only issue is that the room is quite rundown. Needs renovation.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Average, good location for tourist
Stayed 1 night in Jan 2026
Verified review

8/10 Good

The bar was good. The staff very friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amazing hotel location and pool/geothermal spas
Stayed 2 nights in Dec 2025