ロザラムのスパのあるリゾート & ホテル

「Didnot have breakfast did not use spa. Staff very niceroom nice and clean」

「The parking was problematic as some had parked a petrol car in the charging bay, which they did move on request. The room was cold as someone had left the window open. The room and hallway smelt of smoking and generally was very old. The bedding was clean and fresh and the bud was comfy. There was no hot water in the morning until I went to reception and asked about it and was told just run the water. The towel rail was broken with electric cable hanging off. The television had no signal, so...

「Room was ok . Dull dark decor and v small television. Table light worked but wonky and carpet threadbare in some areas . Clean . Check in was not very welcoming , lady seemed rushed and no pleasantries . Asked for more milk which didn’t get . Meal in the evening was good . Sticky toffee sauce was more like weak caramel. Decided not to stay the night so returned home so can’t comment on breakfast. Staff serving meal v good . 」

「I highly recommend this hotel. Very friendly and professional staff. Every member of staff went out of their way to make us feel welcome. An excellent choice of breakfasts included in the price. The restaurant was excellent in the evenings. The location is fantastic with wonderful views of the beautiful Peak countryside.」

「Staff helpful」

「An amazing hotel with a great restaurant and lovely staff」

「Overall stay spoiled by slow service at dinner in restaurant.48minutes between ordering and first course being served.I had to go to staff to find out what was happening.The same happened to a couple on the next table.Very poor communication from staff.Spoiled the meal.」

「Booked in and couldn’t even book in for the spa as it was fully booked because of a wedding. No email sent suggesting I needed to book. I only wanted to use the sauna. Lots of other people complained about the same thing. 」